Tareq Rahan Sawon

Banglalink

Call center representative

• Resolved customer inquiries by phone and email.

• Responded to customer questions and requests.

• Provided customers with product and service information.

• Processed orders and returns.

• Handled customer complaints.

• Followed up with customers on outstanding issues.

• Updated customer accounts. etc

Bengal Foundation

Administration Officer

• Provided administrative support to managers and staff.

• Monitoring security ( CCTV ) camera footage to detect and prevent vandalism, theft 

and other crimes.

• Maintained security guard management.

• Maintained filing systems and updated records Prepared correspondence & 

documents Organized cultural events and any kind of protocol required.

• Handle petty cash and expenses.

• Managed office suppliers, vendors, organization, and upkeep.

• Manage the filing system to ensure that all documents are properly recorded and

filed for ready retrieval as required.

• Communicating professionally with customers, contractors, and other departments.

• Controlled stock of products.

• Coordinated, scheduled, and arranged meeting and travel calendars, including 

business and social events

• Creating reports and providing data for other departments.

• Facilitate public events with key stakeholders. Maintained a clean reception area,

including lounge and associated areas. etc