I have five (05) years of work experience managing the administration department of Bengal
Foundation since 2017 till November 2022. Apart from I was a call center executive of a
reputed mobile company in Bangladesh (Banglalink) for 06 months. I also worked as a sales
executive for some renowned fashion houses in Bangladesh.
Banglalink
Call center representative
• Resolved customer inquiries by phone and email.
• Responded to customer questions and requests.
• Provided customers with product and service information.
• Processed orders and returns.
• Handled customer complaints.
• Followed up with customers on outstanding issues.
• Updated customer accounts. etc
Bengal Foundation
Administration Officer
• Provided administrative support to managers and staff.
• Monitoring security ( CCTV ) camera footage to detect and prevent vandalism, theft
and other crimes.
• Maintained security guard management.
• Maintained filing systems and updated records Prepared correspondence &
documents Organized cultural events and any kind of protocol required.
• Handle petty cash and expenses.
• Managed office suppliers, vendors, organization, and upkeep.
• Manage the filing system to ensure that all documents are properly recorded and
filed for ready retrieval as required.
• Communicating professionally with customers, contractors, and other departments.
• Controlled stock of products.
• Coordinated, scheduled, and arranged meeting and travel calendars, including
business and social events
• Creating reports and providing data for other departments.
• Facilitate public events with key stakeholders. Maintained a clean reception area,
including lounge and associated areas. etc
