Part Time
Experienced Technical Support Engineer with 4+ years in troubleshooting and resolving hardware and software issues. Adept at responding to company inquiries in a timely and professional manner.To expose myself in IT sector through a competitive and creative
environment.
1.Set up computer hardware and software.
2.Used diagnostic tools to identify hardware failures and replace
non-functional components.
3.Linked computers to network and peripheral equipment.
4.Maintain the equipment inventory
1.Provided technical support for customers with complex hardware,
software and network issues.
2.Utilized troubleshooting techniques to identify and resolve customer problems.
Add or upgrade and configure disk drives, printers, and related equipment.
3. Support and maintain MS Server/Desktops/Wi-Fi Network Setting
and configuring new laptops and desktops/Wi-Fi Devices.
4.Monitor network traffic, email logs, bandwidth utilization, and
access rights to the internet.
LEDP ICT Division
Professional outsourcing course learning & earning development
project from ICT division in 2021.