Subrato Kumer Roy
Part Time
null
Verified
Year of Experience
N/A
Number of Projects Done
60
Hourly Wages
1000 BDT
Location
Dhaka
Reviews
Contact
About Subrato Kumer Roy
Experienced Technical Support Engineer with 4+ years in troubleshooting and resolving hardware and software issues. Adept at responding to company inquiries in a timely and professional manner.To expose myself in IT sector through a competitive and creative
environment.
Target Job
Part Time
Target Industry
Work Email
Work Mobile
+8801749244378
Portfolio Site
https://www.linkedin.com/in/subrato1996
Education Information:
Secondary School Certificate (SSC) in Science | Rajbari govt. high school
Passing Year: 2013
January, 2011 - December, 2013
CGPA: 3.94 out of 5
Diploma in Computer Technology | Magura Polytechnic Institute
Passing Year: 2017
January, 2013 - December, 2017
CGPA: 3.43 out of 4
Bachelor of Science (BSc) in Computer Science & Engineering (CSE) | Daffodil International University
Passing Year: 2022
January, 2019 - December, 2022
CGPA: 3.03 out of 4
Work Experience
COMPUTER OPERATOR | Provat Knitex Limited
Jul, 2018 - Sep, 2020
1.Set up computer hardware and software.
2.Used diagnostic tools to identify hardware failures and replace
non-functional components.
3.Linked computers to network and peripheral equipment.
4.Maintain the equipment inventory
IT SUPPORT ENGINEER | Sejuti Knitwear.
Apr, 2020 - Oct, 2023
1.Provided technical support for customers with complex hardware,
software and network issues.
2.Utilized troubleshooting techniques to identify and resolve customer problems.
Add or upgrade and configure disk drives, printers, and related equipment.
3. Support and maintain MS Server/Desktops/Wi-Fi Network Setting
and configuring new laptops and desktops/Wi-Fi Devices.
4.Monitor network traffic, email logs, bandwidth utilization, and
access rights to the internet.
Professional Certificate and Training
Learning & earning development project from ICT division in 2021. | LEDP ICT Division
Professional outsourcing course learning & earning development
project from ICT division in 2021.
February, 2021 - June, 2021
Computer Networking System & Security | Experienced
2 Year(s) of experience
Photoshop, Illustrator, After Effects | Mid Level
2 Year(s) of experience
Hardware/Software Troubleshooting | Experienced
4 Year(s) of experience
Microsoft Word, Microsoft Excel, Microsoft Office etc. | Experienced
7 Year(s) of experience