Recent IT graduate with a strong academic background and a keen interest in Information Technology. Seeking an opportunity to apply my technical skills, innovative mindset, and dedication to problem-solving. Eager to contribute to a dynamic team, learn from experienced professionals, and grow both personally and professionally in a collaborative and challenging environment.

Sondip Roy
Full time
IT Support
Work Email
[email protected]
LinkedIn
Connect on LinkedIn
About Sondip
Work Experience
1
Network Support
RBN Online
Dec, 2022 -
Present
- Performs maintenance and changes on network routers, switches, and wireless equipment, as required
- Performs Implementation/Configuration of new network routers, switches, and wireless devices, as required
- Assists with troubleshooting internetwork connectivity and wireless issues.
- Utilizes change management and ticketing systems, documents status updates and problem resolutions.
- Complete all assignments and project work in a timely manner with an acceptable level of quality
- Follows documented processes, procedures, and policies
- Performs customer service duties and responds to customer and project requests as defined by management
- This position requires participation in an on-call support rotation with the other team members
- Other related duties assigned as needed
Education
1
Higher Secondary Certificate (HSC) in Science
Cambrian School and College
June, 2016 -
July, 2018
GPA:
3.94 out of 5.00
Passing Year: 2018
2
Bachelor in Information communication Technology (ICT)
Daffodil International University
September, 2018 -
August, 2023
CGPA:
3.19 out of 4.00
Passing Year: 2023
Professional Certificates & Training
Earn More CertificatesServer Administration including Windows Server
SEIP - Basis
- Configure Virtual Environment for Server
- Install and prepare linux server environment
- Manage linux file system and permissions
- Implement Network and server services for linux
- Install and prepare windows server environment
- Manage windows roles and features
- Implement network and server services for windows
April, 2023 - July, 2023
CCNA (200-301)
PeopleNTech Institute of Information Technology
- Network Fundamentals
- Access
- IP Connectivity
- IP Services
- Security Fundamentals
- Network Management
- Automation and Programmability
January, 2023 - July, 2023
Skills & Expertise
Learn New SkillsCCNA (Routing and Switching)
Mid Level
0 year(s) of experience
Linux Server
Beginner
0 year(s) of experience