Sondip Roy profile picture

Sondip Roy

Full time

IT Support
Work Email [email protected]
LinkedIn Connect on LinkedIn

About Sondip

Recent IT graduate with a strong academic background and a keen interest in Information Technology. Seeking an opportunity to apply my technical skills, innovative mindset, and dedication to problem-solving. Eager to contribute to a dynamic team, learn from experienced professionals, and grow both personally and professionally in a collaborative and challenging environment. 

Work Experience

1

Network Support

RBN Online
Dec, 2022 - Present
  • Performs maintenance and changes on network routers, switches, and wireless equipment, as required
  • Performs Implementation/Configuration of new network routers, switches, and wireless devices, as required
  • Assists with troubleshooting internetwork connectivity and wireless issues.
  • Utilizes change management and ticketing systems, documents status updates and problem resolutions.
  • Complete all assignments and project work in a timely manner with an acceptable level of quality
  • Follows documented processes, procedures, and policies
  • Performs customer service duties and responds to customer and project requests as defined by management
  • This position requires participation in an on-call support rotation with the other team members
  • Other related duties assigned as needed


Education

1

Higher Secondary Certificate (HSC) in Science

Cambrian School and College
June, 2016 - July, 2018
GPA: 3.94 out of 5.00
Passing Year: 2018
2

Bachelor in Information communication Technology (ICT)

Daffodil International University
September, 2018 - August, 2023
CGPA: 3.19 out of 4.00
Passing Year: 2023

Professional Certificates & Training

Earn More Certificates

Server Administration including Windows Server

SEIP - Basis

  • Configure Virtual Environment for Server
  • Install and prepare linux server environment
  • Manage linux file system and permissions
  • Implement Network and server services for linux
  • Install and prepare windows server environment
  • Manage windows roles and features
  • Implement network and server services for windows


April, 2023 - July, 2023

CCNA (200-301)

PeopleNTech Institute of Information Technology

  • Network Fundamentals
  • Access
  • IP Connectivity
  • IP Services
  • Security Fundamentals
  • Network Management
  • Automation and Programmability


January, 2023 - July, 2023

Skills & Expertise

Learn New Skills

CCNA (Routing and Switching)

Mid Level
0 year(s) of experience

Linux Server

Beginner
0 year(s) of experience