Detail-oriented software engineering graduate with a comprehensive understanding of data management techniques. Committed to continuous learning and professional development in data-driven environments.
Professional Summary
Work Experience
1
Student Associate (Administrative Work)
DIU
Jul, 2022 -
Dec, 2023
Managed administrative tasks, scheduled meetings, and maintained records, Assisted in planning university events, ensuring smooth execution
2
Executive (Project Coordinator)
Genex Infosys Limited
Jun, 2025 -
Dec, 2025
Managed billing documentation for the Her Power Project, Communicated with project officials and internal teams, Coordinated with trainers and instructors, Handled scheduling, reporting, and follow-ups
3
Customer Service Executive
IELTS School BD & Immigration Solution
Nov, 2024 -
Dec, 2025
Communicating with customers, Managing customer concerns, Responding to customer reviews, Gathering Customers feedback
4
Project Coordinator
Genex Infosys Limited
Jun, 2025 -
Aug, 2025
Responsibility:
• Managed billing documentation for the Her Power Project.
• Communicated with project officials and internal teams.
• Coordinated with trainers and instructors.
• Handled scheduling, reporting, and follow-ups.
5
Customer Service Executive
IELTS School BD
Jan, 2025 -
Present
Job responsibilities:
• Communicating with customers
• Managing customer concerns
• Gathering customer feedback
• Responding to customer reviews
6
Student Associate
Daffodil International University
Jul, 2022 -
Dec, 2023
As a Student Associate of Daffodil University's Transport Department, I managed the transport team's daily operations and handled administrative tasks. My responsibilities included coordinating transportation schedules, ensuring vehicles were properly maintained, and facilitating communication between students and the transport department. I also worked closely with the administrative staff to address any logistical issues and helped improve the overall efficiency of the transport services.
Education
Kosba Govt. High School
Shashidal Al-Haj Md Abu Taher College
Kosba Govt. High School
Shashidal Al-Haj Md Abu Taher College
Daffodil International University
Daffodil International University
Secondary School Certificate (SSC) in Science
Kasba Govt High School
Higher Secondary Certificate (HSC) in Science
Shashidal AL-Haj Mohammad Abu Taher College