Video Resume
Professional Summary
Dynamic and tech-savvy professional recognized for dedication, resilience, and the ability to perform effectively in high-pressure environments. Possesses strong expertise in IT and hardware support, along with foundational skills in digital marketing to support business growth and innovation. Committed to delivering high-quality solutions and contributing significantly to organizational success.
Work Experience
1
Tele-Consultation & CRM Operations Executive
Bonazi Food
Jan, 2026 -
Present
Drove a 40% order conversion rate through structured client consultation and targeted recommendations. Organized and managed client leads using Google Sheets while implementing after-sales follow-ups to increase repeat business. Maintained accurate client records with a strong focus on data management and professional communication.
2
Web Design and Development
Techlight IT Solution
Jul, 2024 -
Sep, 2024
During my internship at Techlight IT Solution, I actively supported the development team by building and maintaining responsive web interfaces using HTML, CSS, and JavaScript. In addition to my technical tasks, I played a key role in managing official documentation and providing support for daily operational tasks to ensure project efficiency. This experience allowed me to bridge the gap between my academic studies and real-world software development workflows in a professional environment.
Education
Bachelor of Science (BSc) in Computer Science & Engineering
Dhaka International University
Diploma in Computer Science and Engineering (CSE)
Barishal Polytrchnic Institute
Secondary School Certificate (SSC) in Science
Swarupkathi Collegiate Academy