About Shohag Rana

Recently I have completed my graduation. From Dhaka College department of political science. Wants to where I can use my experience and efficiency to go rapidly with increasing responsibilities. I aim to apply my theoretical knowledge in practical scenarios, contributing innovative solution and embracing continues learning for yourself.

Education Information:

Bachelor of Social Science (BSS) in Political Science | Dhaka College

Passing Year: 2022

September, 2018 - December, 2023

CGPA: 3.03 out of 4.00

Work Experience

1 year 9 month | FiFo Tech Software Company

Mar, 2020 - Nov, 2021

I am listening to the customers phone calls and solving their problems. We are handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they needed.

1 year | International Images Management Limited

Jan, 2022 - Jan, 2023

I lead a team of 30 people, Oversaw the day to day operations. Including meeting with team and auditing activity. A team leader responsible for the daily management of team employee to include motivating, counselling and problem solving.

1 year | INAZ Cafe & Restaurant

Feb, 2023 - Mar, 2024

As a restaurant manager Coordinate daily front of the house and back of the house restaurant operation. Respond efficiently

and accurately to customer complaints. Manage restaurant’s good image and suggest ways to improve it. Train new and current employees on proper customer service practices.

Professional Certificate and Training

Earn Professional Certificate

Skills

Earn Professional Certificate

Assistant Manager | Experienced

1 Year(s) of experience

Call Center,IT Support,Telemarketing,Customer Ser | Experienced

2 Year(s) of experience

Managing a team | Experienced

1 Year(s) of experience

About Shohag Rana

Portfolio