Shohag Rana profile picture

Shohag Rana

Full time

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About Shohag

Recently I have completed my graduation. From Dhaka College department of political science. Wants to where I can use my experience and efficiency to go rapidly with increasing responsibilities. I aim to apply my theoretical knowledge in practical scenarios, contributing innovative solution and embracing continues learning for yourself.

Work Experience

1

1 year 9 month

FiFo Tech Software Company
Mar, 2020 - Dec, 2021

I am listening to the customers phone calls and solving their problems. We are handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they needed.

2

1 year

International Images Management Limited
Jan, 2022 - Jan, 2023

I lead a team of 30 people, Oversaw the day to day operations. Including meeting with team and auditing activity. A team leader responsible for the daily management of team employee to include motivating, counselling and problem solving.

3

1 year

INAZ Cafe & Restaurant
Feb, 2023 - Mar, 2024

As a restaurant manager Coordinate daily front of the house and back of the house restaurant operation. Respond efficiently

and accurately to customer complaints. Manage restaurant’s good image and suggest ways to improve it. Train new and current employees on proper customer service practices.

Education

1

Bachelor of Social Science (BSS) in Political Science

Dhaka College
September, 2018 - December, 2023
CGPA: 3.03 out of 4.00
Passing Year: 2022

Skills & Expertise

Learn New Skills

Assistant Manager

Experienced
1 year(s) of experience

Call Center,IT Support,Telemarketing,Customer Ser

Experienced
2 year(s) of experience

Managing a team

Experienced
1 year(s) of experience