Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Professional Summary
Work Experience
1
Assistant Teacher
Milestone School and College, Nobodoy Branch
May, 2024 -
Jan, 2025
- Create engaging and age-appropriate lesson plans for core subjects
- Deliver lessons using various teaching aids, storytelling, songs, and interactive activities.
- Focus on literacy.
- Conduct regular assessments through oral tests, written work, and observation.
- Provide feedback and track each student’s progress.
- Establish classroom rules and routines.
- Manage student behavior in a gentle and constructive manner.
- Ensure the classroom is safe, clean, and welcoming.
- Foster an inclusive environment where all students feel valued.
- Teach kindness, cooperation, sharing, and respect.
- Help students develop self-confidence and emotional regulation.
- Identify learning difficulties or behavioral issues early.
- Work with parents if needed.
- Communicate regularly about student progress, behavior, and school activities.
- Hold parent-teacher meetings.
- Maintain student records, observation book, attendance registers, and report cards.
2
Issue Resolution Agent
DARAZ
Oct, 2023 -
Present
Provide quality service to internal departments along with customers over email, and outbound calls to ensure smooth operation and positive customer experience.
Proactively aware of internal departments and customers regarding different critical issues.
Capture customer insights, escalate critical issues/complaints, and provide timely feedback.
.Serve internal departments and customers with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition.
3
Assistant Manager
Anandadhara Builders Ltd
Jan, 2021 -
Nov, 2022
- Managed a job site from problem diagnosis to completion of the project.
- Read drawings and blueprints to make efficient use of materials and labor
- Monitor sales activities to ensure that customers receive satisfactory service
- Supporting Business Manager in any and all management duties
Education
Pass Course in English
Daffodil International University