About Raiyan Siddique

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Education Information:

Pass Course in English | Daffodil International University

Passing Year: 2023

May, 2018 - February, 2023

CGPA: 2.81 out of 4

Work Experience

Issue Resolution Agent | DARAZ

Sep, 2023 - Present

Provide quality service to internal departments along with customers over email, and outbound calls to ensure smooth operation and positive customer experience.

Proactively aware of internal departments and customers regarding different critical issues.

Capture customer insights, escalate critical issues/complaints, and provide timely feedback.

.Serve internal departments and customers with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition.

Assistant Manager | Anandadhara Builders Ltd

Jan, 2021 - Oct, 2022

Managed a job site from problem diagnosis to completion of the project.
Read drawings and blueprints to make efficient use of materials and labor
Monitor sales activities to ensure that customers receive satisfactory service
Supporting Business Manager in any and all management duties

Professional Certificate and Training

Earn Professional Certificate

Let us Take a Step Back: Name, Claim and Aim the Teaching Fears. | TESOL Society of Bangladesh

1. The idea of 'naming, claiming, and aiming' while moving to remote teaching to know more about teaching and students' learning.

2. The idea of stepping back, reflecting, & identifying our fears.

3. Thinking forward to make practices more comfortable, and purposeful.

July, 2029 - July, 2020

Skills

Earn Professional Certificate

Communication, Presentation, problem solving skill | Experienced

4 Year(s) of experience

Active Listener | Top Level

4 Year(s) of experience

Strong motivation and commitment for work | Experienced

1 Year(s) of experience

About Raiyan Siddique

Portfolio