Video Resume
Professional Summary
Dynamic and versatile professional with 3 years of experience across diverse roles including Customer Service Officer (CSO), Telesales Specialist, and Administrative Support. Proven ability to deliver exceptional customer service, drive sales growth, and efficiently manage administrative tasks. Adept at communicating effectively with clients, managing multiple priorities, and contributing to team success. Currently expanding technical knowledge through a BSc in Computing and Information Systems, eager to leverage a broad skill set to support business objectives and enhance operational efficiency.
Work Experience
KAM ( Key Account Manager )
V2 Technologies LTDSupport documentation, contact for strategic clients, understanding their needs, and aligning the company( Unilever, GrameenPhone LTD ) services accordingly.
Junior Admin Officer
TUUO Solution LTDEstablish effective communication with foreign clients by clearly explaining our company, work process, and payment terms, while managing the workflow with our production team to complete the project within the client’s working hours.
Software Quality Assurance (Intern)
Dafodil International UnivarsityLearning autometed and manual testing , test case design and others using python
Telesales executive officer
Skytech solution LTDDeal with the US clients and try build a business relationship between them and our company.
Customer Relationship Executive
Genex infosys LimitedDeal the Grameenphone (GP) customers by using there digital platform(social media, call, chats) and monitor their app and websites was the major responsibilities.