About Mohsena Sultana

Higher Secondary School Certificate (HSC) in Science | Preparatory Girls School and College

Passing Year: 2005

January, 2003 - December, 2005

CGPA: 3.10 out of 4

Secondary School Certificate (SSC) in Science | Preparatory Girls School and College

Passing Year: 2003

January, 2001 - December, 2003

CGPA: 3.64 out of 4

Master of Arts (MA) in English | University of Sussex, UK

Passing Year: 2016

September, 2015 - September, 2016

CLASS: 55% out of 1st-3rd

Pass Course in English | University of Liberal Arts Bangladesh • Dhaka, Bangladesh

Passing Year: 2014

May, 2008 - April, 2014

CGPA: 3.54 out of 4

Administrator • Remote | Sprint Transfers Limited, UK • Remote

Feb, 2024 - Present

• Email and Drive management: Sorted, labeled, and archived emails; created and organized shared drives and folders; ensured compliance with company policies.
• Excel Spreadsheet management: Maintained spreadsheets for tracking daily & monthly operations, staff information & daily work data, and monthly reports.
• Client/customer & staff management: Responded to customer & staff's inquiries, requests, and emergencies; provided updates on staff's daily issues.

English Content Writer | Showcase magazine

May, 2015 - July, 2015

• Conducted interviews with renowned artists and architects of Bangladesh to write feature articles on them and their works.
• Article writing.
• Feature writing.
• Proofreading.
• Editing as necessary.

English Content Writer • Bangla to English translator | BongoBd

Jan, 2017 - Aug, 2018

• Wrote English synopses on dramas, drama serials, documentaries, movies, and telefilms for the company.
• Developed proposals and presentations.
• Guided and helped the team to follow the editor’s direction And to reach the monthly deadline.
• Updated and maintained the company database of synopses.
• Posted synopses on the website for the viewers.
• Translated Bangla synopses into English on dramas, drama serials, documentaries, movies, and telefilms.
• Updated and maintained the company database of synopses translations.
• Directly posted all the translated synopses on the website for the viewers.

English Lecturer • Part-time | Uttara University

Jan, 2017 - Jun, 2018

• Conducted courses to teach students English grammar and literature, resulting in a 91% pass rate for the mid-term and final exams.

• Planned and prepared course outlines and question papers, ensuring that the curriculum was aligned with the latest teaching standards.

HR and Administration • Remote | i1class.com

Aug, 2019 - Feb, 2022

• Managed HR and administrative responsibilities to run the online educational platform, resulting in an 11% increase in employee satisfaction.

• Oversaw the everyday functions of the online platform and live classes, including content creation and delivery, resulting in a 97% student satisfaction rate.

• Managed and conducted business and academic meetings, resulting in a 13% increase in productivity.

• Conducted meetings and kept in touch with the international business partner E2language.com as PR manager, resulting in a 21% increase in brand awareness and engagement.

Human Resources & Client Success Manager • Remote | Hiremefast LLC, USA

Sep, 2023 - Jan, 2024

• Email and Drive management: Sorted, labeled, and archived emails; created and organized shared drives and folders; ensured compliance with company retention policies.

• Spreadsheet creation and management: Created and maintained spreadsheets for tracking client data, employee information, and project progress. Created a client database that streamlined communication and improved customer service.

• Client management: Responded to client inquiries and requests; provided updates on project status; resolved issues.

• Candidate support: Reviewed resumes and provided feedback; assisted candidates with completing applications and preparing for interviews. Successfully managed a team of 12 candidates through the hiring process.

Computer Basic, Windows 7, MS Word & Excel, Internet & Email | Top Level

3 Year(s) of experience

General Administration | Mid Level

1 Year(s) of experience