To utilize my comprehensive experience in administrative operations and strong organizational skills to excel in an administrative role within an educational institution. I aim to support and streamline institutional processes, enhance student services, and contribute to the overall efficiency and effectiveness of the institution. By fostering a positive and productive environment, I seek to advance my career while promoting the academic and operational excellence of the institution.
Professional Summary
Work Experience
1
Administrator • Remote
Sprint Transfers Limited, UK • Remote
Feb, 2024 -
Present
- Email and Drive management: Sorted, labeled, and archived emails; created and organized shared drives and folders; ensured compliance with company policies.
- Excel Spreadsheet management: Maintained spreadsheets for tracking daily & monthly operations, staff information & daily work data, and monthly reports.
- Client/customer & staff management: Responded to customer & staff's inquiries, requests, and emergencies; provided updates on staff's daily issues.
2
English Content Writer
Showcase magazine
May, 2015 -
Jul, 2015
- Conducted interviews with renowned artists and architects of Bangladesh to write feature articles on them and their works.
- Article writing.
- Feature writing.
- Proofreading.
- Editing as necessary.
3
English Content Writer • Bangla to English translator
BongoBd
Jan, 2017 -
Sep, 2018
- Wrote English synopses on dramas, drama serials, documentaries, movies, and telefilms for the company.
- Developed proposals and presentations.
- Guided and helped the team to follow the editor’s direction And to reach the monthly deadline.
- Updated and maintained the company database of synopses.
- Posted synopses on the website for the viewers.
- Translated Bangla synopses into English on dramas, drama serials, documentaries, movies, and telefilms.
- Updated and maintained the company database of synopses translations.
- Directly posted all the translated synopses on the website for the viewers.
4
English Lecturer • Part-time
Uttara University
Jan, 2017 -
Jun, 2018
- Conducted courses to teach students English grammar and literature, resulting in a 91% pass rate for the mid-term and final exams.
- Planned and prepared course outlines and question papers, ensuring that the curriculum was aligned with the latest teaching standards.
5
HR and Administration • Remote
i1class.com
Sep, 2019 -
Feb, 2022
- Managed HR and administrative responsibilities to run the online educational platform, resulting in an 11% increase in employee satisfaction.
- Oversaw the everyday functions of the online platform and live classes, including content creation and delivery, resulting in a 97% student satisfaction rate.
- Managed and conducted business and academic meetings, resulting in a 13% increase in productivity.
- Conducted meetings and kept in touch with the international business partner E2language.com as PR manager, resulting in a 21% increase in brand awareness and engagement.
6
Human Resources & Client Success Manager • Remote
Hiremefast LLC, USA
Oct, 2023 -
Jan, 2024
- Email and Drive management: Sorted, labeled, and archived emails; created and organized shared drives and folders; ensured compliance with company retention policies.
- Spreadsheet creation and management: Created and maintained spreadsheets for tracking client data, employee information, and project progress. Created a client database that streamlined communication and improved customer service.
- Client management: Responded to client inquiries and requests; provided updates on project status; resolved issues.
- Candidate support: Reviewed resumes and provided feedback; assisted candidates with completing applications and preparing for interviews. Successfully managed a team of 12 candidates through the hiring process.
Education
Higher Secondary Certificate (HSC) in Science
Preparatory Girls School and College
Secondary School Certificate (SSC) in Science
Preparatory Girls School and College
Master of Arts (MA) in English
University of Sussex, UK
Pass Course in English
University of Liberal Arts Bangladesh • Dhaka, Bangladesh