About MD.NAZMUL ISLAM

Master of Business Administration (MBA) in Management Information Systems | Daffodil International University

Passing Year: 2019

October, 2017 - December, 2019

CGPA: 3.12 out of 4

Bachelor of Science (BSc) in Computer Science & Engineering (CSE) | Asian University of Bangladesh

Passing Year: 2016

October, 2013 - October, 2016

CGPA: 2.95 out of 4

Secondary School Certificate (SSC) in Business Studies | Kachua Government Pilot high School

Passing Year: 2008

February, 2006 - February, 2008

GPA: 4.13 out of 5

Sr. Executive (IT) | Rock Energy Limited

Feb, 2023 - Present

 To provide technical support and guidance for system-related issues.

 Test new and existing software applications, ensuring their functionality and performance.

 Analyze requirements and source and procure hardware, software, and new IT product components.

 To plan and create Network Design, Setup the IT infrastructure, Configure LAN, and WAN, and configure routers, wireless routers, AP, switches, Next-Gen firewalls, CC Camera, Attendance Systems, network printers, Scanners, and other related network devices also, as Managing Network, Data, and all servers Security Systems.

 Manage Office365 administration activities, Outlook, Teams, OneDrive, and other MS Tools for efficient communication and collaboration.

 Ensure endpoint antivirus management (TrendMicro) for enhanced security. Manage and configure the Firewalls for optimal protection.

 To plan and Configure Different Types of Windows server services like Active Directory, DNS, FTP, NFS, DFS, DHCP, WDS, Different types of Group Policies, Web servers, and other Services based on organization requirements.

 Implement and Configure ERP system (SAP) and provide necessary training to Users.

 To Manage Company Websites, web Applications, and different domains and hosting effectively.

 Quick troubleshooting and providing day-to-day support for any kind of hardware, network, and software-related issues to all users based on IT Policy and Priority.

 Prepare and manage the IT budget, IT Policy, IT Asset inventory, and related activities.

 Communicate with vendors to ensure smooth operations and resolve any issues.

 To Manage, Monitor, and troubleshoot networks at corporate offices, factories, and Warehouses.

 Planning and managing to complete Real-time and regular data backup.

 Manage overall activities of the IT department.

Sr. Executive ( IT) | Carlcare Technology BD Ltd.

Aug, 2020 - Feb, 2023

Installing and configuring computer hardware, software, systems, networks, printers, and scanners., Ensure All kinds of IT support such as PC Hardware and Software troubleshooting, email or outlook configuration and troubleshooting, printer, UPS, IP camera, CCTV & access control device-related works, etc. based on company IT policy. Ensure proper support of necessary hardware, software, and any kind of network-related support to the end user based on requirements and Priority. Configure and maintain Cisco or Cambium AP, Switch, WAN, and virtualization systems. Maintain and monitor Mikrotik Router All kinds of policy updates, monitoring and Maintaining HRMS, BioStar, Payroll, SAP, XHR software WeChat work, VAT Server many other Software Support. Upgrade and configure new Group Policies with Windows Server 2019 environment if required. Ensure Proper data backup utility and maintenance of the system. Perform any other relevant task assigned by the supervisor.

Executive (MIS) | Yunusco Group

Jun, 2017 - Jul, 2020

installation, Configuration, and Maintenance of Windows Servers 2008/2012/2016/2019, Active Directory, FTP, DNS, and DHCP.

Working on AD DC & file server.

Configure networking LAN, WAN, VPN and Wireless Network.

Configure & Maintenance Cisco Switch Catalyst 2960/SF300/2960X/2960L, VLAN, VTP, STP.

Configure & Maintenance Mikrotik Router (Policy, Bandwidths, Backup).

Configure, and maintain Cisco Wireless AP.

Monitor network performance (utilization, throughput and latency) using Cacti.

Configure, Maintenance Wireless Router (Altai/Linksys/TPLink/D-Link)

Configure & Maintenance Access control Devices.

Configure & Maintenance of Antivirus Server (Eset/Sophos).

Various kinds of in-house develop ERP and Payroll software such as HRMS, and tally/troyee software support.

Configure, Installing & Maintenance of CC Camera, IP-camera, DVR, NVR.

IT support to all Desktop, Laptop & MAC users.

Network Printer, barcode Printer, Care Label Printer configuration and support.

System software deployment, diagnosing, and troubleshooting.

Local Mail server maintenance & Microsoft 365 mail and Exchange mail support.

Microsoft Certified Solutions Associate | BASIS Institute of Technology & Management (BITM)

installation windows Server

Hyper V Manager

Active Directory

Domain Controller

DNS, FTP, Users Group policy, NFS, DFS, CFS, DHCP, WDS, etc

March, 2019  -  June, 2019

Technical Support | Experienced

6 Year(s) of experience

CCNA (Cisco Routing and Switching) | Mid Level

5 Year(s) of experience

SAP-ERP system | Beginner

3 Year(s) of experience

Server Administration including Windows Server Management | Experienced

5 Year(s) of experience

Office 365 Email Server Configuration | Experienced

4 Year(s) of experience