About Md. Zakir Hossain

Master of Business Administration (MBA) in Management Information Systems | Southeast University

Passing Year: 2009

April, 2008 - December, 2009

CGPA: 3.79 out of 4

Human Resources Officer | Ispahani Islamia Eye Institute and Hospital

Mar, 2012 - May, 2014

·       Ensured all the recruitment process is complying with organizational policy

·       Prepared Advertisement and publishing through Ad agency/newspaper/website

·       Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and per-screening assessments.

·       Prepared recruitment notes/ result sheet offer letter/agreement/appointment letters.

·       Conducted background checks on candidates from previous employers and references.

·       Arranged orientation & Induct new employees to all departments

·       Assisted in arranging training programs and confirmed all supports are available

·       Monitor daily attendance and prepared attendance report as and when required.

·       Ensured annual performance appraisal, compensation and benefit process is done in time.

·       Prepared letters for performance appraisals and disciplinary action.

·       Prepared new employee personal files and kept all the employee files in proper order, update and accurate.

·       Maintained human resources information system up to date.

Assisted in developing Job description & different types of Form/Format/Questionnaire

HR Officer (Recruitment) | Action Contre la Faim (ACF International)

May, 2014 - Feb, 2016

·       Ensured recruitment process implementation for each position according to organization’s recruitment policy.

·       Wrote job announcements and Circulated through web, email & newspaper.

·       Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.

·       Compiled written/interview/computer test/presentation score & prepare result sheet.

·       Provided new employee ID, offer letters & employment contracts, ID card, briefing schedule etc.

·       Conducted background checks on candidates from previous employers and references.

·       Improved filing systems for confidential employee records, resulting in improved accessibility and efficiency.

·       Preserve all request of leave days, overtime, loans and salary advances, pay slips, etc. in the staff files.

·       Prepared different types of letters (confirmation, seniority bonus, transfer, promotion, warning etc.).

·       Processed different type’s bills for payment, per diem and cola as per travel request.

·       Ensured inductions are arranged for newly joined staffs and logistics support for trainings, meetings etc.

·       Ensured all new information for newly joined staffs are updated in the HRIS.

·       Ensured regular monthly changes are updated in the HRIS and Generate reports as per need.

·       Evaluated the performance and developing the skills of his/her team members

Worked out and monitored individual action plans for team members.

Provident Fund Officer | ICDDR,B

Mar, 2016 - Mar, 2017

·       Ensured administrative follow-up of national staff regarding provident fund, which includes documenting membership application form in the provident fund files; updating active PF membership database in excel; preparing separated PF member list for final settlement & producing monthly updated reports.

·       Managed the PF loan documentation, which includes verify loan application and requests; recommending for loans sanction, updating database; preparing and providing monthly deduction instruction to Payroll.

·       Ensured procurement of Bangladesh Sanchay Patra (BSP) and filing which includes: filling up necessary forms & Prepare necessary supporting documents; communication with bank for buying the BSPs; ensuring documentation and filing in PF office and Treasury and Payroll.

Provided support in Provident Fund operations, which includes writing meeting minutes and ensure documentation; communicating and liaising with Finance, Bank and other PF Board members.

Senior Manager (HR) | Ispahani Islamia Eye Institute and Hospital

Mar, 2017 - Oct, 2017

·       Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.

·       Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

·       Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.

·       Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.

·       Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.

·       Maintained work structure by updating job requirements and job descriptions for positions.

·       Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.

·       Conducted orientation sessions and organized on-the-job training for new hires.

·       Monitored employee attendance and leave management.

Handled employee transfer and separation related documentation and functions.

Head of HR & Admin (Assistant Director) | Manabik Shahajya Sangstha (MSS)

Nov, 2017 - Nov, 2021

Human Resources Management Functions:

·       Reviewed existing policies, procedures and provided recommendations for enhancing work productivity, hiring processes and talent management including developing and updating job descriptions.

·       Coordinated staff planning, recruitment, selection, and orientation. Prepared employment and consultant contracts and scopes of work. Designed and promoted recruitment, deployment, and retention strategies.

·       Ensured effective staff transition activities including, but not limited to, compensation, benefits, attendance and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety with ensuring all legal compliance.

·       Led the HR & Admin team of 12 members and developed team members through ongoing coaching and professional development opportunities to ensure effective operation of HR and admin functions.

·       Drove change management practices to enable organizational effectiveness and incorporate diversity and inclusion strategy to foster culture of inclusion to maximize competitive advantage and skills of workforce.

·       Ensured off-boarding process including exit interviews and final settlement for separated employees.

·       Improved management of complete and accurate confidential personnel files for all staff resulting in improved accessibility and efficiency.

·       Conducted confidential investigations of discrimination, harassment and workplace violence.

·       Prepared and submitted periodic HR and related issues action plans and activity reports as required.

Project Management Functions:

·       Acted as main point-of-contact for Non-formal Primary Education, Technical Education and Eye-care project.

·       Coordinated operations and administrative support for implementation of eye camps and eye care programs.

·       Supervised and guided operations of Non-formal Primary Education, Technical Education program.

·       Maintained liaison and communication with authorities, stakeholders and community leaders concerned with non-formal, technical education and eye-care programs.

Training Management Functions:

·       Coordinated new hire orientations, provided onboarding, and training for new employees.

·       Worked with central management to identify training needs, plan, align and address training needs.

·       Oversaw training programs, recommended updates, and assigned trainers to conduct training programs.

Administrative Management Functions:

·       Acted as main point-of-contact for employees, supporting administrative needs and tasks efficiently.

·       Managed and supervised security & cleanliness issues, sitting accommodation of HO staffs

·       Supervised operations of IT Unit to ensure uninterrupted computer and network services.

·       Handled procurement, third party services including supplies and agreements.

Ensured proper management of transportation, vehicle pool including vehicle maintenance.

Assistant Program Officer (Center In-charge) | UCEP-Bangladesh

Apr, 2008 - Feb, 2012

·       Assisted Regional Coordinator in different administrative functions.

·       Provided logistics support for meeting, conference, training etc.

·       Supported staff management e.g. Security, Messenger, Office Assistants etc.

·       Ensured smooth reporting and followed up regularly of those weekly, fortnightly and monthly

·       Coordinated with local and regional offices to exchange information and other statistical data

·       Assisted in curriculum development process of UCEP training programs as per market demand.

·       Maintained confidential and general files as well as establish reference systems and monitoring.

·       Assisted to supervise activities related to office maintenance, security, transport and similar services.

·       Took part in recruitment and selection functions, prepared job advertisements and arranged publication.

·       Assisted in recruitment and selection process (CV screening, exam arrangement, result preparation).

·       Maintained checklist, ensured pre and post joining formalities.

Drafted memos, letters, notes & other communication materials for day-to-day operations.

Head of HR | Bangla-Den Sourcing (Pvt.) Limited

Nov, 2021 - Apr, 2023

·       Collaborated with senior leadership to develop and improve HR policies, procedures and programs.

·       Managed core HR functions including Recruitment, Employee Relations, Workforce Administration, Employee Engagement, Payroll, Reward, Recognition and People & Culture Services with the aim of enhancing the organizational culture.

·       Ensured Employee Transition functions including transfer, short-term hiring, contract amendment, confirmation and separation.

·       Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.

·       Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.

·       Developed tools, forms and formats to help HR departments and business units achieve goals in fostering culture of diversity and inclusion.

·       Ensured implementation of the ogranization’s HR policies and procedures and provided clarification or explanation when necessary to make the managers enable to access appropriate guidance and information to manage workforce issues.

Advised on ensuring overall Employee well-being across the organization.

How to be an Interactive Trainer (TOT) | SIMS Bangladesh

1 day training course

June, 2022  -  June, 2022

Payroll Management | SIMS Bangladesh

8 days course

April, 2022  -  April, 2022

Diploma Course in computer | Compunique Systems Limited

6 month long course.

July, 2001  -  January, 2002

Training Needs Assessment (TNA) & Module Development | MAWbiz

2 days training course.

August, 2022  -  August, 2022

Advanced HR Budget | ENSDI

1 day training course

December, 2021  -  December, 2021

Improving Participatory Managerial Skills and Management Style | Institute for Inclusive Finance and Development (InM)

5 days training course.

April, 2018  -  April, 2018

Job Analysis and Job Description | World Academy for Research and Development [WARD]

1 day training course.

April, 2016  -  April, 2016

PGDHRM | Bangladesh Institute of Human Resources Management

Post Graduate Diploma in Human Resources Management

January, 2010  -  September, 2010

Labor Laws & Rules-2015 in the Work Place | BDJOBS Training

4 days training course.

April, 2016  -  April, 2016

HR Training (Long Course) | BDJOBS Training

10 days training course.

October, 2011  -  November, 2011

Corporate Leadership | SIMS Bangladesh

2 days training course.

March, 2022  -  March, 2022

Talent Management for the HR Professionals | SIMS Bangladesh

2 days learning session.

April, 2022  -  April, 2022

PGDCM | Bangladesh Institute of Human Resources Management

Post Graduate Diploma in Compliance Management

April, 2010  -  February, 2011

KPI Master Class | ENSDI

a 5 week study course.

January, 2022  -  February, 2022

Bangla & English Typing Skill | Experienced

15 Year(s) of experience

Negotiation, Problem Solving, Decision Making | Mid Level

8 Year(s) of experience

MS Word, MS Excel, MS Powerpoint ,Internet, Emailing | Mid Level

12 Year(s) of experience

Proactive, target oriented, team builder, | Mid Level

8 Year(s) of experience

Interpersonal Skill, Communication and Leadership | Mid Level

8 Year(s) of experience

Strong motivation and commitment for work | Experienced

13 Year(s) of experience

Job analysis | Experienced

8 Year(s) of experience

General Administrative Functions & secretarial job | Experienced

10 Year(s) of experience

Recruitment process, Talent Hunt | Experienced

12 Year(s) of experience

Performance Appraisal, Final Settlement, Policy | Mid Level

7 Year(s) of experience

HR Planning | Mid Level

7 Year(s) of experience

HR Policies | Mid Level

6 Year(s) of experience

Performance Management | Mid Level

7 Year(s) of experience

Staff Management | Experienced

7 Year(s) of experience

Staff Retention | Experienced

8 Year(s) of experience

Organizational and Staff Development | Experienced

8 Year(s) of experience

Employee Exit Process | Experienced

10 Year(s) of experience

Employee Relations | Experienced

10 Year(s) of experience

Employee Orientation | Experienced

8 Year(s) of experience

HR Recruiting | Experienced

14 Year(s) of experience