Md Smail Hossain profile picture

Md Smail Hossain

Full time

Human Resource Management, Administrative, Supply Chain Management,

Video Resume

Professional Summary

To secure a challenging HR Jr. Executive/Executive position where I can leverage my MBA in HRM and proven skills in employee relations, recruitment, and performance management to contribute to the organization's success and further develop my career in human resources.

Work Experience

1

Admin Officer

Health OS Ltd
Mar, 2024 - Dec, 2024

Office Management

Facility Management

Vendors Management

Documentation

Event Management

2

Jr. HR Executive

Papa-Tiger IT And Management Consulting Ltd
Jan, 2025 - Present

Talent acquisition

Recruitment & Selection

Onboarding

Attendance & Leave Management

Employees File Management

Payroll Support

Administrative Work


3

Customer Service Officer

Genex Infosys Limited
Dec, 2019 - Nov, 2020

1. Answering incoming calls from customers and ensuring instant customer satisfactions.

2. Respond to customer inquiries.

3. Receiving customer complaint sand inputting those in the system for necessary measures and providing them information about there solution of the same.

3. Troubleshoot helping to resolve customer service problems.

4. Provide general information.

5. Maintaining a high standard of call quality as per the requirement of the organization.

Education

Bachelor of Business Administration (BBA) in Marketing

Prime University
June, 2015 - May, 2019 Result: 2.64/4

Higher Secondary Certificate (HSC) in Business Studies

Sailkona Degree College
June, 2012 - May, 2014 Result: 3.60/5

Secondary School Certificate (S.S.C.) in Business Studies

Hazi Abdul Awal High School
January, 2011 - December, 2011 Result: 2.63/5

Master of Business Administration (MBA) in Human Resource Management (HRM)

Prime University
June, 2025 - Present Result: 00/4

Skills & Expertise

Payroll & HRIS Management

Hard working, Team work, Take quick desition.

Time management Decision making Conflict resolution

HR & ADMINISTRATION AND COMPLIANCE & WELFARE

Recruitment Selections HRIS Labor Law Employer branding

HR&Payroll Management System

Admin and HR

Excellent communication and presentation skills

Microsoft Office ( Ward, Power Point, Excel)

Excellent organizing skills