To secure a challenging position as a Territory Sales Officer/Manager, Sales and Marketing Executive, Admin Officer, Accounts Officer, Supply Chain Executive, or HR Executive where I can utilize my excellent interpersonal and communication skills, presentation skills, strong negotiation skills, problem-solving abilities, decision-making skills, strong leadership and organizational skills, self-driving attitude, technical expertise, and time management skills to drive business growth and success.
Md Smail Hossain
Full time
Sales and marketing, Administrative, Supply Chain Management, HR Executive
Work Email
[email protected]
About Md Smail
Video Resume
Work Experience
1
Customer Service Officer
Genex Infosys Limited
Dec, 2019 -
Nov, 2020
1. Answering incoming calls from customers and ensuring instant customer satisfactions.
2. Respond to customer inquiries.
3. Receiving customer complaint sand inputting those in the system for necessary measures and providing them information about there solution of the same.
3. Troubleshoot helping to resolve customer service problems.
4. Provide general information.
5. Maintaining a high standard of call quality as per the requirement of the organization.
Education
1
Bachelor of Business Administration (BBA) in Marketing
Prime University
June, 2015 -
May, 2019
CGPA:
2.64 out of 4
Passing Year: 2020
2
Higher Secondary Certificate (HSC) in Business Studies
Sailkona Degree College
June, 2012 -
May, 2014
CGPA:
3.60 out of 5
Passing Year: 2014
3
Secondary School Certificate (S.S.C.) in Business Studies
Hazi Abdul Awal High School
January, 2011 -
December, 2011
CGPA:
2.63 out of 5
Passing Year: 2012
4
Master of Business Administration (MBA) in Human Resource Management (HRM)
Prime University
June, 2025 -
Present
CGPA:
00 out of 4
Professional Certificates & Training
Earn More CertificatesDiploma in Computer Science and IT
Mojumder Computer
1. Training on Microsoft Office Suit (Excel, Word, Power Point).
2. E-mail Writing.
3. Internet Browsing.
4. Typing (Bangla and English).
June, 2014 - November, 2014
Skills & Expertise
Learn New SkillsExcellent communication and presentation skills
Experienced
5 year(s) of experience
Sales & Marketing
Experienced
4 year(s) of experience
Microsoft Office ( Ward, Power Point, Excel)
Experienced
7 year(s) of experience
Excellent organizing skills
Experienced
4 year(s) of experience
Strong interpersonal, team building and negotiatio
Experienced
4 year(s) of experience
Have good presentation skill -Strong analytical, problem sol
Experienced
4 year(s) of experience