Md Shakhawat Hossain profile picture

Md Shakhawat Hossain

Full time

Customer Service, Front desk, Administrative, Cash management, , Data entry, Sales & Marketing

Professional Summary

Enthusiastic and personable professional eager to apply a friendly demeanor and problem-solving abilities to the front desk officer role.

Work Experience

1

Electronic Engineer

Alwan Aljawda trading LLC
May, 2024 - Apr, 2025

1.Greeted clients upon arrival, providing a welcoming and professional first impression of the high-end showroom.

2.Managed front desk operations, including answering inbound calls, directing inquiries, and managing customer appointments.

3. Troubleshot and resolved equipment failures to reduce operational disruption.

4.Monitored and tested equipment performance to diagnose and resolve problems.

2

Electronic Service Engineer

Zhejiang MAQI Sewing Machine Company Ltd,
Nov, 2018 - Sep, 2022
  1. Liaised directly with clients to understand technical issues, provide clear explanation of repair processes, and deliver training on basic operational procedures.
  2. Conducted routine maintenance and troubleshooting on automated systems, ensuring optimal performance and reliability in manufacturing processes.

[email protected]

Education

Bachelor in Any discipline

Daffodil International University
April, 2014 - January, 2018 Result: 3.30/4.00

Secondary School Certificate (SSC) in Science

Mirpur Government Higj School
January, 2007 - January, 2011 Result: 4.81/5.00

Higher Secondary Certificate (HSC) in Any Discipline

BCIC College
June, 2011 - August, 2013 Result: 4.80/5.00