Md Noman Hossain - Full time - IT Support Executive

About Md Noman

To build a career as an IT Support Executive in a dynamic and growth-oriented organization where I can apply my technical knowledge, problem-solving skills, and experience in hardware, software, and networking support. I aim to contribute to efficient IT operations while continuously enhancing my skills and delivering excellent user support.

Video Resume

Work Experience

1

IT Support Executive

Renesa Info Tech BD

Feb, 2023 - Jul, 2025

Provided technical support to end-users for hardware, software, and networking issues both onsite and remotely.

Installed, configured, and maintained computer systems, printers, scanners, and other IT equipment.

Diagnosed and resolved technical issues related to operating systems, applications, and internet connectivity.

Ensured regular system updates, antivirus installation, and data backups to maintain IT security and performance.

Assisted in LAN/WAN troubleshooting and managed network resources like routers and switches.

Documented technical problems and solutions to improve future response times and issue handling.

Supported and trained users in basic IT operations and ensured compliance with organizational IT policies.

Education

1

Diploma in Electrical Engineering

Sirajganj Institute Of Textile Engineering & Technology

June, 2016 - , 2020

CGPA: 4 out of 3.33

Passing Year: 2020

Professional Certificates & Training

Earn More Certificates

Indirstrial automation

Bangladesh Automation Technology

Successfully completed a 3-month professional training program focused on Industrial Automation technologies. The course covered theoretical and hands-on training in:

PLC Programming (Siemens, Mitsubishi)
HMI (Human Machine Interface) configuration
SCADA system basics
Electrical control panel design and troubleshooting
Sensor and actuator integration
Industrial safety and wiring standards

How I Achieved It:

During the course, I actively participated in practical lab sessions, completed several automation project simulations, and worked in a team to design a fully functional automated system using PLCs and HMIs. I gained a strong understanding of real-world industrial applications and demonstrated my skills through final assessments and a hands-on project presentation. This course has built a solid foundation for my career in industrial automation and control systems.

April, 2020 - August, 2020

Skills & Expertise

Learn New Skills

Building relationships

Experienced

6 year(s) of experience

Internet Browsing, E-Mail & Social Networking

Top Level

13 year(s) of experience

Access Control and Time Attendance Professional

Mid Level

1 year(s) of experience

Deploy configure and maintain systems including software

Experienced

3 year(s) of experience

Computer Hardwear Softwear expert

Experienced

3 year(s) of experience

Dealing with customers

Experienced

5 year(s) of experience

Windows 98, XP, Vista, Windows 7, Windows 10, 11

Experienced

4 year(s) of experience

CEH

Mid Level

2 year(s) of experience