MD NAYEM HOSSAIN SHUVO profile picture

MD NAYEM HOSSAIN SHUVO

Full Time

Service engineer, Marketing officer, pos executive, call centre, customer service,

Professional Summary

Result-driven and creative individual looking for a Marketing Officer role to leverage my communication, relationship-building, and strategic planning skills. Eager to contribute to brand growth, execute effective sales campaigns, and drive business development for the organization.


"A proactive professional seeking a POS Executive position to efficiently manage point-of-sale systems, merchant operations, and technical support. Dedicated to ensuring smooth transaction processes, maintaining strong client relationships, and delivering excellent field-level operations."

Work Experience

1

Marketing officer

Speed Net
Jul, 2025 - May, 2026

  • Subscriber Acquisition: Conducted outdoor and corporate marketing campaigns to promote high-speed internet packages, acquiring new residential and business subscribers. 

  • Market Analysis & Expansion: Explored new areas and residential buildings in the Ashulia zone to assess market demand and expand the network coverage.

  • Maintained continuous relationship with existing clients to ensure customer satisfaction, gather feedback, and minimize connection cancellations (churn rate). 

  • Promotional Campaigns: Planned and executed local branding activities, distributed leaflets, and managed digital/offline promotional banners to boost company visibility. 

  • Cross-Functional Coordination: Collaborated with the technical and support teams to ensure quick and smooth internet installation for newly onboarded clients. 

    • 2

    Pos executive

    Careefamily /Apcom group
    Jan, 2025 - Jun, 2025

  • Efficient Transaction Management: Managed daily retail operations and sales transactions smoothly using the POS (Point of Sale) system with accuracy. 

  • Billing & Cash Handling: Handled cash, credit/debit card transactions, and digital wallet payments securely, ensuring 100% accuracy in daily closing reports.

  • Welcomed customers, answered inquiries regarding prices or promotions, and resolved checkout issues with a friendly and professional attitude. 

  • Inventory Coordination: Monitored inventory data on the POS software and coordinated with the warehouse/floor team to restock fast-moving items.

  • Problem Solving: Handled product returns, exchanges, and scanning errors efficiently to minimize customer waiting time. 

    • Education

    Secondary School Certificate (SSC) in Science

    Birol Adarsha high school
    January, 2016 - January, 2018 • Result: 3.94/5.00

    Diploma in Electronics Technology

    Shariatpur govt Polytechnic Institute
    January, 2018 - January, 2022 • Result: 3.65/4.00