Md Mahabub Alam profile picture

Md Mahabub Alam

Full time

HR Professional || Talent Acquisition Expert || Administrative Support

Video Resume

Professional Summary

A versatile and growth-driven HR and Administrative professional seeking to contribute to a dynamic organization through strong expertise in executive support, HR operations, and workforce coordination. Adept at managing digital communication, data systems, CRM platforms, and remote collaboration with a high level of accuracy and professionalism. Strengthened by an ongoing MBA and PGD in Human Resource Management, complemented by multiple industry-recognized certifications and proven achievements in the freelance sector. Passionate about optimizing organizational processes, enhancing employee experience, and supporting strategic HR initiatives that drive productivity, compliance, and long-term success. Committed to bringing a proactive mindset, analytical thinking, and strong interpersonal skills to add value across HR, administration, and organizational development functions.

Work Experience

1

Assistant Officer, HR & Admin(Central HR)

Daffodil International School (DIS)
Sep, 2024 - Oct, 2025

• Managed the full-cycle recruitment process, including job posting, candidate screening, interviewing, and onboarding across multiple campuses.

• Recruited and onboarded employees, including teachers, support staff, and administrative personnel, ensuring smooth induction and integration.

• Supported the payroll process, ensuring accuracy in attendance, leave, and benefit calculations in coordination with the Accounts Department.

• Prepared and issued HR documents such as offer letters, appointment letters, confirmation letters, appreciation letters, and other employee correspondence as per organizational guidelines.

• Administered and monitored attendance, leave, and roster management systems, ensuring timely updates and compliance.

• Collaborated with the Accounts Department to manage the Provident Fund (PF) and other employee benefits.

• Handled employee grievances with empathy and professionalism, maintaining a positive and fair workplace culture.

• Maintained organized employee files (both hard and soft copies) and ensured data accuracy.

• Conducted HR policy workshops to improve awareness of institutional rules, code of conduct, and professional ethics.

2

Administrative Assistant

Eden World
Jan, 2023 - Jan, 2024
  • Executed digital marketing strategies to boost client engagement and drive brand awareness.
  • Provided administrative support for seamless consultancy operations, ensuring efficient workflow and organization.
  • Managed and responded to client emails and inquiries, maintaining professionalism and timely communication.
  • Coordinated team meetings, prepared agendas, and documented minutes for effective follow-up on action items.
  • Conducted market research to identify new opportunities and industry trends, providing actionable insights.
  • Assisted with social media content creation and scheduling to enhance online presence and engagement.
  • Maintained and updated databases and records to ensure accurate information management.
  • Supported financial tasks, including invoice management, expense tracking, and budget reporting.
  • Collaborated with cross-functional teams to ensure timely delivery of client projects and services.
3

Administrative Assistant

Domino's Pizza
Jan, 2019 - Apr, 2024

• Handled emails and phone calls with professionalism and efficiency.

• Managed data pulling and organizing tasks through Domino's CRM.

• Conducted day-to-day project coordination, planning, and implementation across multiple teams.

• Delivered excellent customer service with a strong work ethic.

4

Virtual Assistant

Cosens MMA
Feb, 2019 - Mar, 2021

• Managed complex tasks from start to finish, ensuring timely and accurate completion.

• Managed administrative tasks with accuracy and attention to detail.

• Supported digital marketing, social media, and content creation tasks.

• Delivered customer service, sales, and lead generation, and CRM activities & handled expenses, invoices, bookkeeping, and billing

Education

Master of Business Administration (MBA) in Human Resource Management (HRM)

Daffodil International University
January, 2025 - Present Result: null/1st-3rd

Pass Course in Any Discipline

Government Savar College
January, 2016 - January, 2019 Result: 2.71/4

ABP: Academy of Business Professionals
, 2025 - Present

Skills & Expertise

General Administration

PGD in HRM

HR Database Management

Admin and HR

HR Recruiting

Talent Acquisition & Recruitment

HR Executive

Project Managemnet

Customer Relations

Travel Arrangements

Calendaring

Market Analysis

Billing Executive

Email Communication through Gmail,Outlook, Yahoo

CRM management

DIGITAL MATKETING

Customer Service & Support

Help Desk

Business Process Outsourcing BPO and Call Centre on Produ