Mahmudul Hasan

Professional Summary

To build up a career in an organization`s technology department where skills could be developed hypothetically by actively contributing to the smooth running and development of the organization’s technology and products.

Work Experience

1

Jr Officer KYC QC

bKash Ltd

Jul, 2018 - Feb, 2019

· KYC Quality Assurance
· Check and verify the customer’s application form.
· Lead a team of 150 Members
· Attendance Preparing
· Prepare salary sheet ETC.

2

Jr. Executive-IT

Mohammadi Group

Mar, 2019 - Dec, 2021

· Physical and remote support for any kind of Computer, Network, and Technical issues.
· Maintenance of ERP system.
· Desktop and laptop hardware troubleshooting.
· Remote support for all factories and visit whenever it’s needed.
· Configuring Lan, IP, OS, Domain, Software, Mail, User account, etc.
· Requisition analysis, quotation, proposal, budget, approval, bill checking, etc.
· Maintaining a Secure network system by enforcing policies defining and monitoring access (ESET).
· Manage all kinds of online meetings.

3

Executive-IT

Envoy Group

Dec, 2021 - Sep, 2022

· Physical and remote support for any kind of Computer, Network, and Technical issues.
· Desktop and laptop hardware troubleshooting.
· Maintaining a Secure network system by establishing and enforcing policies and monitoring internet access (Panda).
· Attendance Monitoring.
· Remote support for all factories and visit whenever it’s needed.
· Setup/Configure/maintenance/ DVR, NVR, CCTV, Mikro Tik /Cisco/other brands Router/Switch/Unifi/ IP Phone/PABX, network or USB printer, etc.
· Windows Server setup and maintenance. Managing file backup on the server.
· Configuring Lan, IP, OS, Domain, Software, Mail, User account, etc.
· Solve software-related problems like Ms Office applications or other necessary apps.
· BGMEA Biometric user management.

4

Associate Engineer Field Ops

SITA (Société Internationale de Télécommunications Aéronautiques)

Sep, 2022 - Present

· Solve Airlines specific software issues.
· Solve Airlines passengers’ Check-in, Boarding, Transit, Baggage, and load Control related hardware issues.
· Set up a new workstation with all peripherals and necessary software.
· Reinstall the image from the server in case of an OS failure issue.
· Remote support for other domestic airports all over the country.
· Remote and physical support for any kind of Computer and Network related issues of the airline’s back office.
· Maintenance/troubleshooting/monitoring Mikro Tik /Cisco/other brands Router/Switch, network printer ETC.
· Report Server status during on duty.
· Configuring Lan, IP, Domain, etc.
· Solve software-related problems like Ms. Office applications or other necessary apps.
· Other tasks assigned by the management of local or abroad.

Education

Higher Secondary Certificate (HSC) in Science

Agricultural university collage

January, 2010 - December, 2012 • Result: 3.50/5.00

Master of Arts (MA) in Social Science

Palashihata IslamiaDakhil Madrasha

January, 2009 - December, 2010 • Result: 5.00/5.0

Master of Science (M.Sc) in Computer Science & Engineering (CSE)

Daffodil International University

May, 2014 - August, 2018 • Result: 3.23/4.0

Skills & Expertise

MSOffice

Networkig

Computer Hardwear Softwear expert

AWS

Featured Projects

UI/UX

Jan 2022 - Dec 2022

UI/UX

View Project