Full time
Experienced IT Executive with over 10 years of Experience as a Hardware Engineer specializing in Computer hardware assembly, disassembly, maintenance and troubleshooting. Skilled in networking, software installation & providing IT support to end-users.
♦Maintained computer hardware and resolved problems.
♦Installed software and antivirus.
♦Maintained and troubleshooted network problems and cabling.
♦Backed up and restored data.
♦Installed and maintained CCTV and network printers.
♦Provided network support in warehouses, factories, and head office
♦Installed and monitored networking devices, such as access points, switches and routers.
♦Installed projectors, PDA and barcode printers.
♦Monitored on IBM Lotus Notes, ticketing Software as Fujitsu TRIOLE.
♦HP PROLIANT DL 380P Gen8 Server with OS Windows Server 2008 R2 Standard edition installation & configuration.
♦Assembled and disassembled computer hardware, including printers.
♦Troubleshot desktop and laptop problems.
♦Installed and updated operating systems, essential drivers, applications software and antivirus.
♦Maintained and repaired printers.
♦Provided IT support through outdoor calls in corporate customers.
♦Managed government projects and inspected IT products for corporate customers.
♦Diagnose and troubleshoot printer issues reported by users.
♦Perform routine maintenance tasks such as cleaning, calibrating, and replacing components.
♦Update printer software and firmware to ensure optimal performance.
♦Provide technical support to corporate users, addressing printing-related queries and problems.
♦Test and evaluate new printer models for potential deployment.
♦Participate in training sessions to enhance skills and knowledge in printer technologies.
British American Tobacco Bangladesh Ltd.
Cisco Networking Academy
Evaluate network & system vulnerability Identifying & describing relevant threats.
How IT system vulnerability is assumed.Create Risk Management plan.
How Organization recover from cyber security exploits.
How forensic investigation of internal and external security incidents & performed.
Cisco Networking Academy
Concepts in network communication, network types, components and connection.
The importance of standards and protocols in network communication.
Features of IPV6 & IPV4 addressing.Use tools to test & troubleshoot network connectivity.
Configure an integrated wireless router &connectivity.
Cisco Networking Academy
Install components to build, repair or upgrade Personal computers.
Describe common device hardware and preventive maintenance Explain the features and function of laptops.
Explain the features and function of mobile devices Define general and fire safety standard.