Experienced IT Executive with over 10 years of Experience as a Hardware Engineer specializing in Computer hardware assembly, disassembly, maintenance and troubleshooting. Skilled in networking, software installation & providing IT support to end-users.
♦Maintained computer hardware and resolved problems.
♦Installed software and antivirus.
♦Maintained and troubleshooted network problems and cabling.
♦Backed up and restored data.
♦Installed and maintained CCTV and network printers.
♦Provided network support in warehouses, factories, and head office
♦Installed and monitored networking devices, such as access points, switches and routers.
♦Installed projectors, PDA and barcode printers.
♦Monitored on IBM Lotus Notes, ticketing Software as Fujitsu TRIOLE.
♦HP PROLIANT DL 380P Gen8 Server with OS Windows Server 2008 R2 Standard edition installation & configuration.
♦Assembled and disassembled computer hardware, including printers.
♦Troubleshot desktop and laptop problems.
♦Installed and updated operating systems, essential drivers, applications software and antivirus.
♦Maintained and repaired printers.
♦Provided IT support through outdoor calls in corporate customers.
♦Managed government projects and inspected IT products for corporate customers.
♦Diagnose and troubleshoot printer issues reported by users.
♦Perform routine maintenance tasks such as cleaning, calibrating, and replacing components.
♦Update printer software and firmware to ensure optimal performance.
♦Provide technical support to corporate users, addressing printing-related queries and problems.
♦Test and evaluate new printer models for potential deployment.
♦Participate in training sessions to enhance skills and knowledge in printer technologies.
