About Kazi Md. Mosfiquel Alam

Secondary School Certificate (SSC) in Science | Choudda Gram H. J Pilot High School

Passing Year: 2000

January, 2000 - August, 2000

CLASS: 1st out of 1st-3rd

Diploma in Computer Science and Engineering (CSE) | National Institute of Technology

Passing Year: 2007

March, 2003 - October, 2007

CGPA: 3.11 out of 4.00

Bachelor in Information communication Technology (ICT) | University of Information Technology & Science

Passing Year: 2010

January, 2007 - December, 2010

CGPA: 2.95 out of 4.00

Jr.IT executive | Omicon Group

Apr, 2012 - Jan, 2013

♦Maintained computer hardware and resolved problems.

♦Installed software and antivirus.

♦Maintained and troubleshooted network problems and cabling.

♦Backed up and restored data.

♦Installed and maintained CCTV and network printers.

1.Tao, IT, Ware House Application Support Engineer.2. BATLEAF Project Support Assistant. | British American Tobacco Bangladesh

Mar, 2013 - Nov, 2014

♦Provided network support in warehouses, factories, and head office

♦Installed and monitored networking devices, such as access points, switches and routers.

♦Installed projectors, PDA and barcode printers.

♦Monitored on IBM Lotus Notes, ticketing Software as Fujitsu TRIOLE.

♦HP PROLIANT DL 380P Gen8 Server with OS Windows Server 2008 R2 Standard edition installation & configuration.

Assistant Systems Engineer | Flora Limited

Mar, 2016 - Oct, 2022

♦Assembled and disassembled computer hardware, including printers.

♦Troubleshot desktop and laptop problems.

♦Installed and updated operating systems, essential drivers, applications software and antivirus.

♦Maintained and repaired printers.

♦Provided IT support through outdoor calls in corporate customers.

♦Managed government projects and inspected IT products for corporate customers.

Executive Engineer | Global brand Private Ltd.

Jul, 2023 - Present

♦Diagnose and troubleshoot printer issues reported by users.

♦Perform routine maintenance tasks such as cleaning, calibrating, and replacing components.

♦Update printer software and firmware to ensure optimal performance.

♦Provide technical support to corporate users, addressing printing-related queries and problems.

♦Test and evaluate new printer models for potential deployment.

♦Participate in training sessions to enhance skills and knowledge in printer technologies.

Job Experience certificate | British American Tobacco Bangladesh Ltd.

  Provided network support in warehouses, factories, and head office

       Installed and monitored networking devices, such as access points, switches and routers.

       Installed projectors, PDA and barcode printers

       Monitored on IBM Lotus Notes, ticketing Software as Fujitsu TRIOLE

     HP PROLIANT DL 380P Gen8 Server with OS Windows Server 2008 R2 Standard edition installation & configuration

March, 2013  -  December, 2014

Cyber Threat Management | Cisco Networking Academy

Evaluate network & system vulnerability Identifying & describing relevant threats.

How IT system vulnerability is assumed.Create Risk Management plan.

How Organization recover from cyber security exploits.

How forensic investigation of internal and external security incidents & performed.

July, 2023  -  July, 2023

Networking Basics | Cisco Networking Academy

Concepts in network communication, network types, components and connection.

The importance of standards and protocols in network communication.

Features of IPV6 & IPV4 addressing.Use tools to test & troubleshoot network connectivity.

Configure an integrated wireless router &connectivity.

July, 2023  -  July, 2023

Computer Hardware Basics | Cisco Networking Academy

Install components to build, repair or upgrade Personal computers.

Describe common device hardware and preventive maintenance Explain the features and function of laptops.

Explain the features and function of mobile devices Define general and fire safety standard.

July, 2023  -  July, 2023

Computer Hardware repair & installation | Experienced

10 Year(s) of experience