About Hafiz Ahmed

Support Engineer | Technerdbd

Jun, 2014 - Nov, 2015

• Robotic, IOT, Basic Electronic, Raspberry Pi Project support
• AVR, PIC hardware assistance
• Assemble Language support on customized project delivery

International Relationship Officer (Management Trainee) | BSB Global Network

Jan, 2016 - Jan, 2017

• Perform all relevant correspondence with partner institutions in different countries
• Develop workable relationship with new international institutions
• File processing for admission to visa
• Keep up-to-date information for assigned institutions, admission, and countries' immigration rules
• Partnership program on foreign universities
• Maintain clear data of all works that can be presented to the management
• Submit monthly report to line manager
• Attend professional development sessions to improve personal skills

Officer-2, DC & DR Operations | BRAC Bank Limited

Oct, 2017 - July, 2021

• Network monitoring & support
• CBS Servers performance monitoring (Live Servers)
• IRIS & iPay transaction monitoring
• File Server monitoring
• CBS Servers performance monitoring (DR Servers)
• Service health checking and monitoring
• CBS and ADC/ABS Servers (Live Servers) Support
• ABS/ADC system monitoring
• DC alarming system (heat, smoke, fire, water, dust, temperature, humidity) monitoring
• CBS and ADC/ABS Servers (DR Servers) Support
• Alternative Distribution Channel (banking) Servers (DC and DRS) performance monitoring
• Error log checkup
• Data Center infrastructure monitoring tools surveillance
• Database performance review
• SMS (alert/push/pull) monitoring
• Error log schedule check up
• File system Monitoring
• UPS/cooling system support

Google IT Support Professional Certificate | Coursera Inc.

• Binary Code
• Customer Support
• Linux
• Troubleshooting

October, 2021  -  December, 2021

International English Language Testing System | Cambridge English Language Assessment and the British Council

IELTS Academic

Overall Band Score: 6.0

Listening - 6.0

Reading - 5.5

Writing - 5.5

Speaking - 6.5

January, 2023  -  February, 2025

Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) | BRAC Bank Limited

• Legal Framework of AML\CFT,AML/CFT Related Laws
• MLP Act 2012,Money Laundering Process
• Money Laundering Stages
• Typical Money Laundering Scheme
• Offences & Penalties : MLP 2012
• Terrorist Financing
• AML Compliance
• KYC Policy & Compliance
• CTR & STR Monitoring Process
• Remittance Monitoring Report

January, 2021  -  January, 2021

Top-Up IT Training (Application Development) | Bangladesh ICT Ministry & Ernst & Young LLP, India

• Android Studio
• Java
• Eclipse
• C++

October, 2017  -  January, 2018

Teamwork & Leadership | Beginner

2 Year(s) of experience

Study , Research and development | Mid Level

3 Year(s) of experience

Stress Management | Beginner

2 Year(s) of experience

Problem-solving and critical thinking ability. | Mid Level

3 Year(s) of experience

Excellent in Communication | Mid Level

3 Year(s) of experience

Graphics Design(Adobe Photoshop, Adobe Illustrator) | Beginner

1 Year(s) of experience

Microsoft Word, Microsoft Excel, Microsoft Office etc. | Mid Level

4 Year(s) of experience

Matlab- Simulink | Beginner

1 Year(s) of experience

Proteus (PCB design) | Beginner

1 Year(s) of experience

Data Center Infrastructure | Mid Level

3 Year(s) of experience

IT Data Center Operations. | Mid Level

3 Year(s) of experience

• Solar Winds support • Sub-netting expertise • Enterprise W | Beginner

2 Year(s) of experience

Web Development (HTML, CSS, PHP, SQL) | Beginner

1 Year(s) of experience

Programming Language : C and C++ , | Beginner

1 Year(s) of experience