Video Resume
Professional Summary
Highly skilled and detail-oriented NOC Engineer with monitoring, maintaining, and troubleshooting complex network systems in 24/7 environments. Proficient in using network monitoring tools, analyzing alerts, escalating issues, and ensuring optimal uptime and performance. Strong understanding of networking protocols (TCP/IP, BGP, OSPF), LAN/WAN configurations, and incident management processes (ITIL framework). Adept at handling high-pressure situations, coordinating with internal teams and ISPs, and maintaining detailed logs and documentation. Committed to proactive issue resolution and continuous
Work Experience
1
Support Engineer
One Sky Communications Limited
Mar, 2025 -
Present
Networking and Clients support
2
Sales Manager
Hady Pharmacy
Jan, 2017 -
Aug, 2023
Sales and Management
Education
Secondary School Certificate (SSC) in Science
Sherpur Govt Victoria Academy
Higher Secondary Certificate (HSC) in Science
Govt. Ashek Mahmud College, Jamalpur
Bachelor of Science (BSc) in Computer Science & Engineering (CSE)
SONARGAON UNIVERSITY