About FAISAL HOSSAIN

Secondary School Certificate (SSC) in Humanities | Rustompur High School

Passing Year: 2014

January, 2012 - , 2014

GPA: 4.44 out of 5.00

Higher Secondary School Certificate (HSC) in Business Studies | Dhaka Commerce College

Passing Year: 2016

July, 2014 - , 2016

GPA: 4.75 out of 5.00

Bachelor of Business Administration (BBA) in Finance | Daffodil International University

Passing Year: 2021

January, 2017 - September, 2021

CGPA: 3.70 out of 4.00

Officer | Maxim label & packaging (BD) Pvt.Ltd

Feb, 2024 - Present

1 . Receive Order, Prepare PI, send to vendor For bulk permission

2 . Communication with customer by mail & phone

3. Order receive form customer and replying mail.

4. Preparing layout by portal & artwork department

5. Communication with sales for new item development

6. Mail to sales concern for price-sample card-ERP

7. Arrange PP and send it to customer

8. Send samples to vendor as per sales asking

9. Always checking the updated manual to arrange the layout

10. Layout share with customer

11. Preparing PI on T100

12. PI share with customer

13. Mail to customer for PI sign back/order confirmation.

14. Fixed Meetings with Sales and vendor if needed.

15. Solve problems arise while production-shipment-after shipment

16. Tele communication with customer and all others relevant department for production issue.

17. Check with Purchase department and commercial for imported goods update

18. Follow-up with internal departments (Artwork, Planning, OS,Q.C,DPS) for production progress.

19. Chasing customer for L.C and pending payment.

20. Pass payment proof and relavant docx to concern department

21. After getting paymnet Arrange Shipping notice by T100

22. Pass payment proof and relavant docx to concern department

23. Keep on touch with shipment concern person for on time delivery.

24. Communicate with customer for shipment issues.

25. Follow up with commercial department for EXP,IP (Customer)/Sales contact, Mushok.

26. Handling customer complaint

27. Follow up with Production, Q.C and delivery goods for any complaint received

28. Chasing customer for pending payment and on time acceptance for commercial documents

29. Pass weekly & monthly reports to Shanghai team.

30. Maintaining pending payment list.

31. Preparing weekly delivery report.

32. Go to outside meeting with vendor if needed.

33. Ensure customer satisfacation and provide professional customer support.

Internship | First Security Islami Bank

Feb, 2021 - Apr, 2021

1. Collecting and compiling data from new and existing clients.
2. Identifying and conversing with prospective clients about the items and services that are most appropriate for their needs
3. Establishing new and existing customer accounts, managing transactions, and closing accounts when appropriate
4. Establishing ties with present and prospective clientele to market the products of their institution
5. Resolve client difficulties and handle administrative chores such as documenting their information, as well as other relevant tasks.

Create a Promotional Video using Canva | Coursera

creating an eye-catching and professional promotional video in Canva that can be used to market on social media platforms.

June, 2022  -  June, 2022

Microsoft Excel | 10 Minute School

এক্সেল এর মাধ্যমে ওয়ার্কশীট ডেটা এনালাইসিস করা এবং অ্যাডভান্সড এক্সেল ফর্মুলা, ডাটা ফিল্টার, চার্ট তৈরি

March, 2022  -  March, 2022

Analyzing Company Performance using Ratios | Coursera

After completing the Analysing Company Performance Using Ratios course, assess a company's performance on an annual basis, compare it to industry peers, and analyze its profitability, liquidity, activity, and solvency.

June, 2022  -  June, 2022

Beginner | Mid Level

1 Year(s) of experience

Strong motivation and commitment for work | Beginner

0 Year(s) of experience