Asma Zia profile picture

Asma Zia

Full time

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Video Resume

Professional Summary

Seeking a challenging entry level position where I can utilize my proficiency in MS Office Suite, Google Suite, Zendesk, and various other software tools to drive productivity and efficiency. With a BSc in CSE and a strong technical background, I am eager to contribute to a dynamic and innovative team.

Work Experience

1

Customer Service Representative

Streambuddy Ltd
Aug, 2020 - Oct, 2021

Replying Clients’ Query via Social Media Assisting Customers As Per Their Needs


2

Intern

Stardust Telecom Ltd
Jan, 2024 - Jun, 2024

-Define test cases and test scenarios to validate system functionality

-Collaborate with technical teams to design and develop effective solutions

-Create detailed functional specifications, user stories, and process flows.


Education

Secondary School Certificate (SSC) in Science

School
January, 2013 - March, 2015 Result: 5.00/5.00

Higher Secondary Certificate (HSC) in Science

College
August, 2015 - July, 2015 Result: 5.00/3

Bachelor of Science (BSc) in Computer Science & Engineering (CSE)

University
January, 2017 - January, 2023 Result: 3.35/4.00