Dedicated and highly motivated graduate from Daffodil International University, seeking a challenging position in a well-recognized organization that offers a supportive and dynamic environment. I am eager to utilize strong communication, analytical, and interpersonal skills to contribute to the success of the team while continuously developing professionally.
Professional Summary
Work Experience
1
Junior Officer
bKash Limited
Dec, 2024 -
May, 2025
As a Junior Officer at bKash Limited, I was responsible for delivering prompt and efficient customer service to users across Bangladesh. While customers visited bKash Care centers nationwide for support, I worked from the bKash Care Back Office, collaborating with my team to resolve their issues quickly and effectively. My role involved handling a wide range of service requests from transaction disputes to account recovery, ensuring customer satisfaction at every step. I consistently met high service standards by maintaining clear communication, quick problem-solving, and a customer-first attitude. Our team’s goal was always to deliver seamless support and build trust with every interaction.
2
Intern
Career Development Center (CDC)
Aug, 2023 -
Present
To assist in office Admisnistration,
Education
Pass Course in English
Daffodil International University