Experienced IT professional with expertise in data management, server administration, and hardware troubleshooting. Skilled in deploying and supporting systems for efficient operation. Proficient in web development and dedicated to optimizing performance across various environments.
Professional Summary
Work Experience
1
Executive IT
Cityscape International Limited
Mar, 2022 -
May, 2024
- Installed, configured, and maintained operating systems, application software, and system management tools.
- Provided local and remote help desk support and technical issue resolution.
- Liaised with vendors and IT personnel for problem resolution.
- Network troubleshooting, maintenance, and cabling.
- Managed and maintained wireless devices, printers, scanners, and projectors.
- Utilized ERP software and product inventory systems.
2
Document Process Engineer
Apurba-DIU RnD Lab
Feb, 2021 -
Jan, 2022
- Directed the flow of documents throughout the organization.
- Streamlined document management procedures for efficiency.
- Implemented measures to maintain precision and reliability in documents.
- Worked with various teams to align document management with organizational goals.
Education
Master of Science (M.Sc) in Computer Science & Engineering (CSE)
Jahangirnagar University
Bachelor of Science (BSc) in Computer Science & Engineering (CSE)
Daffodil International University