Career Development Center(CDC-DIU)
Technical Support Engineer(Startise Limited)
House 592, Road 8 Avenue 5, Mirpur DOHS, Dhaka 1216 Posted Nov 10, 2026 Ends Nov 25, 2026
Salary
55000–65000
Type
Full Time
Vacancies
2
Industry
Computer & Information Technology (IT)
সতর্কীকরণ (Warning)
স্কিল জবস একটি অনলাইন জব পোর্টাল হিসেবে নিয়োগদাতা এবং চাকরি প্রার্থীদের মধ্যে যোগাযোগের মাধ্যম হিসেবে কাজ করে। নিয়োগদাতা এবং চাকরি প্রার্থীদের মধ্যে যে কোনো আর্থিক লেনদেনের জন্য স্কিল জবস দায়বদ্ধ নয়।
যদি আপনার কোনো প্রশ্ন থাকে, যোগাযোগ করুন।
Position Summary
Startise Limited is hiring a Technical Support Engineer for its xCloud Hosting team. The position involves providing technical assistance, troubleshooting hosting-related issues, and ensuring smooth hosting services.
Job Responsibilities
- Provide technical support to clients regarding hosting-related issues.
- Troubleshoot server, website, and network-related problems.
- Monitor server performance and ensure service availability.
- Handle customer queries through tickets, emails, and other communication channels.
- Identify and resolve technical issues within the shortest possible time.
- Assist clients with hosting setup, configuration, and maintenance.
- Maintain proper documentation of technical issues and solutions.
- Coordinate with the technical team to resolve complex problems.
- Ensure customer satisfaction through effective technical support.
Educational Qualifications
- BACHELOR DEGREE GRADUATE in Computer and Science Engineering
Additional Qualifications
Bachelor’s degree in Computer Science & Engineering or a related field.
Required Skills
Computer Technical TroubleshootingCustomer SupportNetwork FundamentalsLinux/Windows EnvironmentsWebsite, domain & hosting managementProblem Solving
Benefits
As per company Policy
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Posted Nov 10, 2026Deadline: Nov 25, 2026ID: 9615