সতর্কীকরণ
স্কিল জবস একটি অনলাইন জব পোর্টাল হিসেবে নিয়োগদাতা এবং চাকরি প্রার্থীদের মধ্যে যোগাযোগের মাধ্যম হিসেবে কাজ করে। নিয়োগদাতা এবং চাকরি প্রার্থীদের মধ্যে যে কোনো আর্থিক লেনদেনের জন্য স্কিল জবস দায়বদ্ধ নয়। কোন নিয়োগদাতা যদি আপনার কাছে অর্থ চায়, তাহলে আমাদের সাথে দ্রুত যোগাযোগ করুন।
আপনার নিরাপত্তা ও সুরক্ষা আমাদের সর্বোচ্চ অগ্রাধিকার। যদি আপনার কোনো প্রশ্ন থাকে বা সহায়তার প্রয়োজন হয়, দয়া করে আমাদের সাথে যোগাযোগ করুন।
Position Summary
ACI Motors Limited is looking for Service Operations Engineer for Yamaha Motorcycles, who will be leading field-level after-sales service operations within the assigned territory to ensure superior customer satisfaction, standardized dealer service excellence, and sustainable spare parts business growth
Job Responsibilities
- Conduct regular field visits to dealer workshops, authorized service centers, and retail service points within the assigned territory to ensure standard service operations.
- Monitor dealer service performance through audits, KPI reviews, and corrective action plans to maintain Yamaha service standards.
- Manage customer complaints and critical service cases, ensuring timely resolution and improved customer satisfaction.
- Provide on-site technical guidance, coaching, and training support to technicians and service personnel.
- Ensure spare parts availability across dealers and support achievement of territory-wise spare parts sales targets.
- Plan and execute service campaigns, customer engagement programs, and customer retention initiatives.
- Analyze territory service and spare parts performance data and prepare reports for Head Office.
- Coordinate with cross-functional teams including Technical Service, Spare Parts, Supply Chain, Finance, and Dealer Development for smooth operations.
Required Educational Qualifications
- Graduation Equivalent in Any discipline
Additional Qualifications
Education
- Bachelor of Science (BSc) in Mechanical Engineering, Automobile, Industrial Eng & Production
- Ahsanullah University of Science and Technology,Military Institute of Science and Technology (MIST),American International University Bangladesh,International University of Business Agriculture and Technology students will get preference
Experience
- 2 to 5 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Wholesale, Food (Packaged)/Beverage, Agro based firms (incl. Agro Processing/Seed/GM), Electronic Equipment/Home Appliances, Group of Companies, Chemical Industries, Automobile, Paint, Toiletries
Additional Requirements
- Age 24 to 32 years
- Only Male
- Strong understanding of automobile and spare parts.
- Ability to drive Motorcycle.
- Passionate about motorcycles and association with riding communities.
- Flexibility to frequent travel within the assigned Territory/Area.
Required Skills
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Negotiation
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Automobile maintenance
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Better communication and interpersonal skill.
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Motorbike driving
