Global Brand PLC is hiring a Service Engineer Executive to handle computer hardware and software troubleshooting, product installation, technical support, and customer service. Fresh graduates are encouraged to apply.

• Able to Troubleshoot & Installation of Computer Hardware & software related product like Brand PC, CLONE PC, Notebook, printer, Projector, Motherboard, UPS, Scanner
• Security and surveillance product, Computer accessories.
•  To ensure customer support both indoor & outdoor within lowest possible time.
•  To attain all telephone calls, give online support. Handover the Defected spare parts to the International/Local RMA Claim Section & follow up for the replacement.
•  Arrange/Purchase Spare parts for service department.
•  Maintain Service Register To provide report (Daily, Weekly & Monthly) To RMA Manager.
•  Update & store all service documents / file I manual / installation software / user guide & others if necessary.
•  Keep knowledge of all new models of products & ensure spares in advance.
•  Protect service center from product missing & mishandling of office equipment.
•  Good co-operation with other colleagues to ensure maximum output.
•  Everyday contact with RMA Manager. Have knowledge on MS office Application, Mail Corresponding.

• Freshers are encouraged to apply.