সতর্কীকরণ
স্কিল জবস একটি অনলাইন জব পোর্টাল হিসেবে নিয়োগদাতা এবং চাকরি প্রার্থীদের মধ্যে যোগাযোগের মাধ্যম হিসেবে কাজ করে। নিয়োগদাতা এবং চাকরি প্রার্থীদের মধ্যে যে কোনো আর্থিক লেনদেনের জন্য স্কিল জবস দায়বদ্ধ নয়। কোন নিয়োগদাতা যদি আপনার কাছে অর্থ চায়, তাহলে আমাদের সাথে দ্রুত যোগাযোগ করুন।
আপনার নিরাপত্তা ও সুরক্ষা আমাদের সর্বোচ্চ অগ্রাধিকার। যদি আপনার কোনো প্রশ্ন থাকে বা সহায়তার প্রয়োজন হয়, দয়া করে আমাদের সাথে যোগাযোগ করুন।
Position Summary
We’re looking for a proactive and people-focused Sales Support Executive who can help us build stronger relationships with our customers after they’ve made a purchase. This isn’t a high-pressure sales job. Instead, it’s about connecting with people, helping them understand how to maintain their air purifiers, and being a trusted point of contact for their clean air journey.
This role is ideal for someone with 2 to 3 years of experience, who wants to keep growing and developing in a supportive, purpose-driven environment. You’ll learn on the job, gain experience with campaign planning and service coordination, and gradually take on more responsibility.
If you want to move toward a mid-level or senior role, this is the stepping stone.
Job Responsibilities
Customer Engagement & Relationship Building
- Call existing customers to remind them about filter replacement and service options.
- Explain why clean filters matter and how to get the most out of their air purifiers.
- Handle questions and concerns with empathy and professionalism.
Service & Support
- Help schedule filter replacements, servicing, or air quality checkups.
- Learn to support on-site customer visits, and later, carry out your own.
- Update customer records and keep track of interactions in our database.
Outreach & Campaigns
- Support the sales team with phone, WhatsApp, email, and Facebook outreach.
- Collaborate on campaigns and later, design your own outreach initiatives.
- Spot upselling opportunities for accessories or new purifiers.
Admin & Reporting
- Help with drafting invoices, delivery notes (challans), and logging customer visits.
- Keep organized, accurate records for sales and service follow-ups.
Who We Are Looking For
- You enjoy talking to people and making them feel heard. You’re friendly, dependable, and confident picking up the phone. Most importantly, you find purpose in helping others live healthier lives.
Required Educational Qualifications
Additional Qualifications
Education
- Bachelor of Business Administration (BBA) in Marketing, Business Administration, Business Studies, International Business, Environmental Science, Commerce
- Bachelor of Business Studies (BBS)
- Bachelor of Social Science (BSS) in Public Health, Education
Experience
- 2 to 5 years
- The applicants should have experience in the following business area(s): Coaching Center, Direct Selling/Marketing Service Company, E-commerce, Healthcare/Lifestyle product, Retail Store, School, University
Additional Requirements
- Age 22 to 50 years
- Strong interpersonal skills with the ability to build trust and rapport with customers
- Highly organized.
- 2–3 years of experience in customer service, sales, or outreach is preferred
- Tech-savvy: proficient in Google Workspace (email, spreadsheets), CRM systems (Zoho), and messaging platforms (WhatsApp, Facebook)
- Time management and the ability to handle multiple tasks efficiently
- A positive, proactive mindset.
- Willing to take initiative, learn quickly, and solve problems independently.
Required Skills
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Fluent in English Communication
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Outbound sales calling
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Zoho CRM
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Report Building
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Customer Service
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Google Workspace (Google Docs, Sheets, Slides, Gmail, Drive)
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Strong communication and interpersonal skills
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Tech Savvy
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Customer Relations
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Organizational Skills
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Spreadsheet
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CRM management
