We are looking for a customer-focused individual to handle inquiries through calls, walk-ins, and social media. The role involves understanding customer needs, providing suitable service guidance, assisting with quotations and documentation, and maintaining CRM records. The candidate will also follow up on pending inquiries and payments while supporting administrative and promotional activities.

• Responding to customer inquiries received via calls, walk-ins, and social media.
• Learning about our services and guiding customers toward the right options based on their needs.
• Assisting senior team members in preparing quotations and customer documentation.
• Helping verify customer documents and keeping records updated in our CRM.
• Following up on pending inquiries and payments as directed by the supervisor.
• Assisting with administrative tasks and promotional activities as needed.