Job Responsibilities

• Gather, analyze, and document business requirements from stakeholder
• Prepare Business Requirements Documents (BRDs), Functional Requirement Documents (FRDs), user stories, use cases, and acceptance criteria
• Design end-to-end workflows for booking processes (search, reservation, cancellation, refund)
• Define workflows for hotel onboarding, extranet operations, and property management, identify process gaps, inefficiencies, and edge cases
• Collaborate with Product Managers, UI/UX designers, and Developers to ensure proper implementation
• Participate in product planning, discussions, and sprint meetings
• Define requirements for key modules including booking journey, extranet, inventory, pricing, finance, reporting, analytics, and guest communication
• Support definition of pricing rules, business logic, and decision-support tools
• Ensure consistency of business rules across all system modules
• Support User Acceptance Testing (UAT), validate system against BRD/FRD, and track issues and improvements

Required Educational Qualifications

• Graduation Equivalent in Any discipline

Additional Qualifications

Education

• Bachelor’s degree in Business Administration, Computer Science, or related field

Experience

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Software Company, Direct Selling/Marketing Service Company
• Freshers are also encouraged to apply.

Additional Requirements

• Strong analytical and documentation skills
• Experience in business process mapping and requirement gathering
• Good understanding of system workflows and product development lifecycle
• Strong communication and stakeholder management skills
• Good knowledge of software requirement analysis and User Acceptance Testing (UAT)

Required Skills

• Business Analysis

Job Benefits

• As per company Policy