Eastern University is seeking an experienced, strategic, and technology-driven professional to lead its Information Technology department. The Director, Information and Technology (IT) will be responsible for overseeing the university's IT infrastructure, digital transformation initiatives, information systems, cybersecurity, and technology operations. The ideal candidate should have strong leadership capabilities, technical expertise, and experience managing IT operations within a university or large organizational environment.

• Develop and implement the university's overall IT strategy in alignment with institutional goals and objectives.
• Lead and supervise the IT department, ensuring efficient delivery of technology services and operations.
• Oversee the maintenance, development, and upgrading of IT infrastructure, including servers, networks, hardware, software, and cloud-based systems.
• Ensure the smooth operation and continuous improvement of the University's Management
• Information System (MIS), ERP, Student Information System (SIS), Learning Management
• System (LMS), and other digital platforms.
• Lead digital transformation initiatives to enhance academic, administrative, and operational efficiency.
• Develop and implement IT policies, procedures, standards, and guidelines.
• Ensure information security, data privacy, cybersecurity, backup, and disaster recovery measures.
• Monitor system performance, troubleshoot critical IT issues, and ensure business continuity.
• Manage IT projects, budgets, procurement, vendor relationships, and technology investments.
• Evaluate emerging technologies and recommend innovative solutions to improve university operations.
• Coordinate with academic departments, administrative units, and university management to identify technology requirements.
• Ensure effective IT support services for faculty members, administrative staff, students, and other stakeholders.
• Lead, mentor, and develop IT professionals to strengthen departmental performance and service delivery.
• Prepare periodic IT performance reports, project updates, and strategic recommendations for university management.

Educational Requirements:

• Bachelor's degree in computer science and engineering (CSE), Information Technology (IT), Information Systems, or relevant discipline.
• A master's degree in computer science, IT, Information Systems, or a related field is preferred.
• Professional certifications in IT management, cybersecurity, networking, cloud computing, or project management will be an advantage.

Experience & Skills:

• Minimum 8–12 years of professional experience in IT operations, infrastructure management, or technology leadership.
• At least 3–5 years of experience in a senior management or leadership position.
• Experience in the university or higher education sector will receive preference.
• Strong knowledge of IT infrastructure, networking, server administration, cloud technologies, and enterprise systems.
• Hands-on understanding of ERP, MIS, SIS, LMS, and other institutional information systems.
• Strong knowledge of cybersecurity, data protection, IT governance, and disaster recovery planning.
• Proven experience in IT project management, budgeting, procurement, and vendor management.
• Excellent leadership, strategic planning, decision-making, and problem-solving abilities.
• Strong communication and stakeholder management skills.

Key Competencies:

• Strategic IT leadership and technology management capabilities.
• Strong analytical and critical thinking skills.
• Ability to lead digital transformation and organizational technology initiatives.
• Excellent team leadership, mentoring, and coordination skills.
• Strong understanding of IT governance, risk management, and information security.
• Ability to manage multiple projects and priorities effectively.
• Proactive approach toward technological innovation and continuous improvement.
• Professional attitude with a strong commitment to institutional development.