Digital Solution and Service Lead Engineer


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Posted on: Wed Jan 25 2023


Full Time


Total vacancy


Job Industry

Customer Support/Call Centre


Fri Feb 24 2023

Position Summary

We are looking for some candidates for the position of Digital Solution and Service Lead Engineer

Job Responsibilities

  • Lead implementation of the solution from articulating project requirements and goals to solution go-live.
  • Translating business and technical requirements into coherent, consistent and complete architecture designs.
  • Ensure standard operations and maintenance of the systems.
  • Maintain information security controls and O&M processes during every delivery and maintenance
  • Ensure highly resilient robust solution design, proper capacity planning, adequate monitoring and continuous service improvement.
  • Strive for innovative digital solutions to meet the business requirements and conduct sourcing process along with technical reviews of digital products and vendors.
  • Maintain a strong understanding of the current industry trends and best practices.


Educational Requirements

  • Bachelors in CSE or equivalent from any UGC approved University

Experience Requirements

  • 4 to 7 year(s)

Additional Requirements

  • 4 Years of relevant experience
  • Thorough understanding and proven experience of VAS and telecom domain.
  • Strong understanding and hands-on solution experience in SMSC, USSD, Recharge, SDP, MFS solutions.
  • Strong mentality to work 24/7 including midnight maintenance window (on demand).
  • Good team player.
  • Sound understanding of telecom operations.
  • Hands-on experience of Linux and database.
  • Problem solving through innovative and creative thinking.
  • Understanding of Project Management framework.
  • Preferred Industry/Company
  • Telecommunication/ Software/IT
  • Person with disability are encouraged to apply

Required Skills

  • Team work
  • IT Field, Telecommunication Sector.

Required Educational Qualifications

  • B. Sc. Engineering in Computer Science and Engineering

Job Benefits

  • As per company Policy