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Customer Review Collection Assistant

Beginner Jheel Maestira

Posted on: Wed Jun 17 2026

Salary
10000 - 12000 ৳
Job Type
Full Time
Location
Dhaka
Vacancies
1
Industry
Marketing & Sales
Deadline
7/18/2026
Position Summary

We are looking for a friendly, confident, and professional university student to engage with visitors and customers at Jheel Maestria and collect valuable feedback about their experience. The role involves approaching customers, conducting short surveys or interviews, recording responses accurately, and helping improve customer satisfaction through quality feedback collection.

Job Responsibilities

  • Politely approach customers and visitors to request feedback.
  • Conduct brief customer satisfaction surveys and review collection activities.
  • Encourage customers to share honest opinions about their experience.
  • Record customer feedback accurately using forms, tablets, or mobile applications.
  • Ensure all collected information is complete and properly documented.
  • Maintain a positive and professional attitude while interacting with customers.
  • Submit daily feedback reports to the supervisor.
  • Follow company guidelines regarding customer interaction and data privacy.

Required Educational Qualifications
  • Higher Secondary Certificate (H.S.C) in Education
Additional Qualifications

Education

  • Higher Secondary

Additional Requirements

  • Only Female
  • Currently enrolled in a university program.
  • Female candidate preferred for this role.
  • Strong communication and interpersonal skills.
  • Friendly, approachable, and confident in speaking with people.
  • Ability to work independently and professionally in a public environment.
  • Basic smartphone and data-entry skills.
  • Fluent in Bangla; English communication skills are an advantage.

Preferred Qualities

  • Previous experience in customer service, surveys, promotion, or event support.
  • Outgoing personality and ability to engage with diverse customers.
  • Well-groomed and professional appearance.

Working Hours

  • Flexible shifts, including evenings, weekends, and public holidays as required.
  • Expected working hours: [Specify hours].
  • Key Performance Indicators (KPIs)

Number of customer reviews collected.

  • Quality and completeness of feedback records.
  • Professionalism and customer engagement.
  • Timely submission of reports.

Required Skills
  • Customer Relations
  • Customer Feedback
Job Benefits
  • As per company Policy

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