We are looking for an experienced and results-oriented professional for the position of Assistant Manager / Deputy Manager / Manager. The selected candidate will be responsible for overseeing day-to-day travel and tourism operations, coordinating with clients and service partners, supervising team activities, and ensuring high-quality customer service and smooth execution of travel services.

• Supervise and coordinate daily operations of the travel and tourism business.
• Manage customer inquiries and ensure professional service throughout the travel process.
• Oversee tour packages, ticketing, hotel bookings, visa-related coordination, and other travel services.
• Maintain strong relationships with clients, airlines, hotels, travel partners, and other service providers.
• Monitor team performance and provide necessary guidance and support.
• Handle customer concerns and resolve operational issues professionally.
• Support management in achieving business, sales, and service targets.
• Coordinate with sales, marketing, operations, accounts, and customer service teams.
• Monitor bookings, payments, documentation, and service delivery.
• Identify opportunities to improve customer satisfaction and operational efficiency.
• Assist in developing new tour packages, promotional offers, and business opportunities.
• Prepare regular operational and performance reports for management.
• Ensure company policies, service standards, and professional practices are properly maintained.

• Minimum 3–7 years of relevant professional experience.
• Previous experience in a travel or tourism company is required.
• Candidates with experience in team supervision, operations, sales, or customer management will be preferred.