Utshob Group is looking for some talented Telemarketing Executives for its international operation. The successful candidate will be comfortable speaking on the phone with our honorable clients each day to discuss our product and services. We are seeking experienced telemarketers to bring out the best.
Please be informed that duty time will be 12 am to 8 am (Male Only) and 8am to 4pm (Female only).
Have to manage a large number of outbound calls to USA/ Canada/Australia customers in a timely manner.
To listen and understand customers complaint and have to provide suitable solutions to customers.
Contact businesses or private individuals by telephone in order to solicit sales for goods or services.
Maintain records of contacts, accounts, and orders.
Receiving customers enquirers, selling services/ products over the telephone as per the instruction provided.
Receiving customer complaint and forwarding the complaint to the concerned department.
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
Excellent communication skills with customers, with a specific focus on sales & marketing.
Keep records of all conversations in our database in a comprehensible way.
Any other responsibilities/tasks as set by company management
Bachelor degree in any discipline
MUST BE EXCELLENT IN ENGLISH SPEAKING.
1 to 3 year(s
The applicants should have experience in the following area(s):