Customer Service Junior Executive

Job Details

Job Title:
Customer Service Junior Executive
Job Type:
Full Time Job
Job Experience:
year
Gender:
Any
Posted On:
20-Oct-2018
Last Date:
16-Nov-2018
No. of Vacancies:
65
Location(s):
Dhaka, Bangladesh
Salary:
8000.00 To 15000.00 / Month

Job Description

  • Coordinate information to customers browsing our websites during store discovery, order and checkout. Including after sales support
  • Perform phone conversation with customers to answer their questions, provide information and advise them
  • Must be able to handle customer over chat and emails
  • Handle special requests and complaints of customers
  • Ensure quality customer service & retention through hot-line
  • Collect and store useful data within our back end system
  • Ensure follow up through emails, phone or any required means

Employment Status

Full-time, Contractual

Education Requirements:

  • Bachelor degree in any discipline

Experience Requirements

  • At most 2 year(s)
  • The applicants should have experience in the following area(s):
    Customer Support through Phone
  • Freshers are also encouraged to apply.

Additional Requirements:

  • Age 22 to 27 years
  • Both males and females are allowed to apply
  • Excellent in MS Office
  • Good Communication skill
  • Can do attitude
  • Proper Bangla accent
  • Preferably students from English Medium background
  • Can work on roster based duty
  • Knowledge on MS Office
  • Prior experience in Call Center (Added advantage)

Extra Facilities:

  • Over time allowance

Apply Instruction: