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Senior/Asst. Manager/Manager (Customer Service) zDrop Gulshan-01, Dhaka, Bangladesh

Job category


Sales/Business Development



BDT Negotiable

Job Type :


Any Job Types



Apply before :


Sat May 22, 2021
Posted Date


Mon Apr 26, 2021

Job Summary

zDrop is looking for a self-driven. dynamic. and experienced Senior /Asst. Manager /Manager (Customer Service)
The candidate will be responsible for leading the Lifestyle Division with categories like Bedding & Bath. Furniture & Decor. Kitchen & Dining. Laundry & Cleaning. Iv Music & Books. Motors. Sports & Outdoors. Stationery & Craft, Tools. DIY & Outdoor. Toys & Games.

Job Description

Job Responsibilities:
- Analyze customer requirements and develop product promotions to drive sales.
- Stay updated on industry trends and market competitions.
- Negotiate price changes with vendors and inform the changes to relevant departments of the organization.

- Master of Business Administration (MBA).
- Bachelor of Business Administration (BBA).

- Customer Relationship.
- Customer service Skills.
- Good communication skills.
- Presentation skills.
- Leadership skills.

Nice to Have:
- Business Graduate from any reputed University (MBA Preferred).
- Minimum 3-5 years of work experience in the e-commerce/retail industry.
- Proven experience as category manager or similar role
- Solid knowledge of category management. marketing. and sales principles
- Understanding of data analysis and forecasting methods
- An analytical mind with a strategic ability
- Excellent communication and people management skills
- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
- A proven record of accomplishment of successful negotiations and relationship management (both internally and externally).
- Ability to interact with a broad set of businesses and stakeholders and presentation skills.
- Strong leadership skills to inspire the team to achieve outstanding. Performance: help develop the skills of your team and their professional growth.

Apply Procedures:
Send your CV 
[email protected] 
Please mention the position name along with company name in subject line.


3 years - 6 years  In relevant field.