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International Call Center Executive (Night Shift only) Universal IT Khilkhet, Dhaka, Bangladesh

Job category


Call Centre/BPO



BDT 10000 - 20000 (Monthly)

Job Type :


Any Job Types



Apply before :


Tue Mar 23, 2021
Posted Date


Mon Feb 22, 2021

Job Summary

International Telemarketing in USA & Canadian Time (Our Night Time) & English only.
Office time 9 PM to 6 AM (hours can be 1 hour forward or backward depending on projects or day light saving.)

Job Description


Job Responsibilities:
- International Call Center Job, telemarketing.
- You Must be very FLUENT in English Speaking. (PLEASE DO NOT APPLY IF YOU CAN'T SPEAK ENGLISH! You have to sale product or services over the phone TO Canadian or USA customers in ENGLISH and so your English should be very good)

Employment Status:

Work at office

Educational Requirements:
- Bachelor degree in any discipline, A Level
- Fluency in English Speaking is our first priority, it doesn't really matter what Education background you are from. So apply for this job if you think you can have good conversation with English speaking foreigner and convince them to buy our services. So your English Speaking and understanding should be outstanding. Under graduation enrolled fresher with good English communication skill are encouraged to apply. And it is night shifts job.
- Training/Trade Course: Telemarketig,Marketing

Additional Requirements:
- Age 16 to 35 years
- Basic computer knowledge. Humble, smart, no drug addiction at all, honest, with good attitude & punctual. It is night shift job as USA & Canadian Job.
- Person with disability are encouraged to apply

- Tk. 10000 - 20000 (Monthly)
- Basic Fixed salary + Sales Bonus, You will have chance to earn extra money on top of your Fixed salary by sales bonus monthly. We have sales incentives, monthly performance bonus, daily performance bonus and employee of the month Bonus. Opportunity to grow / get promotion by quality and performance.

Compensation & Other Benefits:
- Over time allowance, Performance bonus
- Salary Review: Yearly
- Festival Bonus: 1
- Great environment for university student, Lucrative performance & attendance bonus etc.

Read Before Apply:
Because of Covid-19, we wish to make the interview process gathering free so as first step for job interview Please send 2 voice recordings of the bellow script like you are calling/ talking and send the recording via email at "[email protected]"

1# Script:

"Good Afternoon, I need to speak with the person responsible for electric bill for the Home.

Is that you?

ok great, my name is Mark and I'm calling FROM UNIVERSAL -IT ENERGY about Comed's customer choice program. This call is being recorded for quality assurance purposes. We mailed out a letter with your previous bill about a rate reduction you qualified for on your account.

Did you have a chance to look that over yet? (Yes or No) Great that's why I'm calling.

The information was informing you of a rate decrease for your Comed Electric account. You will still get the same benefits that you are currently getting from Comed. Unfortunately the savings was not automatic in order to get the wholesale rate you have to ask for it and we never received a response from the information made available so it became my job to make sure you still qualify and apply the lower rate.

I know you weren't expecting this phone call today so go grab a copy of your most recent Comed bill so I can apply the reduced pricing.

- First let's verify your account number. It's on the top of your bill page 1.
- And how does the name appear on the bill?
- And what is your name?
- How is the service address listed on the bill?
- Now I just need one more moment of your time. You will hear a quick series of questions by an verification operator going over your information just to make sure I've done my job correctly. It will only take about 90 seconds, and I will be on the line with you the whole time. If you have any questions during the verification, please hold them until the end and I will be happy to answer them then. So, before I bring the verification on the line, do you have any questions for me?

Ok Great, please hold one moment and I'll have you off the phone in less than 2 minutes. "

#2 . Send a voice recordings of introducing yourself in 1-2 min


***Photograph must be enclosed with the resume.


Any experience .