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Supervisor, Customer Experience Shera Bangla 64 Dhaka, Dhaka, Bangladesh
 

Job category

:

Administration/HR/Legal

Salary

:

BDT Negotiable

Job Type :

:

Full-time

 

 

Apply before :

:

Mon Nov 02, 2020
Posted Date

:

Wed Oct 14, 2020

Job Summary

As an e-commerce platform, we are looking for a confident and proactive sales professional to help us meet our customer acquisition and revenue growth targets. The person will be responsible for maximizing output of the sales team by inbound and outbound call and also Social Media Management.

Job Description

Job Responsibilities:
1. Achieve growth and hit sales targets by successfully managing the tele sales team by inbound, outbound call and social media management.
2. Design and implement a strategic sales plan that expands company's customer base and ensure its strong presence.
3. Train and prepare a pool of efficient sales personnel having sound product knowledge and professional skill.
4. Mentoring, objective setting and performance monitoring of members of the tele sales team.
5.Build and promote strong, long-lasting customer relationships through rapport with them and understanding their needs over the phone.
6. Prepare and submit sales, revenue and expenses reports and realistic forecasts to the management team.
7. Identify emerging markets and market shifts while being fully aware of new products and competition status.


Educational Requirements:
1. Skills Required: Call Centre Supervision Management, Excellent communication skill, inbound, outbound call and social media management


Experience Requirements:
1. The applicants should have experience in the following area(s): Manager, Supervisor, Team Leadership


Additional Requirements:
1. Age 25 to 32 years
2. Both males and females are allowed to apply
3. Strong negotiation skill.
4. Proven ability to drive the sales process from plan to close.
5. Abilities to work both independently and as a part of a team.
6. Hard working, able and willing to work extra hours when required.
7. Excellent inter personal and people management skills.
8. Strong commitment in meeting target achievement deadlines.
9. Ability to complement the team with cross functional coordination and communication as and when required.
10. Candidates ready to join with short notice will be preferred.


Read Before Apply
*Photograph must be enclosed with the resume.


Apply Procedure
If you are interested for the post, please send your CV at contactus@sherabangla64.com

Experience

3 years - 6 years  In relevant field