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Customer Service Representative Digicon Technologies Ltd. Khilkhet, Dhaka, Bangladesh
 

Job category

:

Administration/HR/Legal

Salary

:

BDT Tk. 9500 (Monthly)

:

 

 

Apply before :

:

Tue Nov 03, 2020
Posted Date

:

Mon Oct 05, 2020

Job Summary

We are looking for Customer Service Representative to join our team.

Job Description

Vacancy:
80

Job Responsibilities:
1. Need to handle incoming calls to the prospective customers pertaining to the Client's business.
2. Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
3. Identify customer needs, clarify information and provide solutions.
4. Perform every call actively to solve client's problem.
5. Must be knowledgeable about Facebook (Social media), email & web chat.
6. Refer unresolved customer grievances to designated persons for further investigation.
7. Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
8. Report time to time to the team leader for complicated issues.

Workplace:
-Work at office

Educational Requirements:
1. Must be graduated from any reputed University/ Institutions.
2. Diploma completed candidates are also encouraged to apply.

Additional Requirements:
1. Age 21 to 32 years
2. Both males and females are allowed to apply
3. Similar experience in BPO industry will get preference.
4. Basic computer knowledge.
5. Good oral communication skill.
6. Good listening skill and analytical skill.
7. Customer focus and adaptability to different personality types.
8. Willingness to work in any shift/ roster.

Read Before Apply:
Walk-in-Interview:
-Interview Time: 10.00 AM
-Day: Saturday to Thursday.
-Except Friday and Any Government Holiday.
-Please bring your CV, Photocopy of NID & Photocopy of
-Graduation Certificate along with you.
-Please maintain proper protection (You will not allowed without proper protection)
-Interview Location: (4thFloor) Rajuk Trade Center, Nikunja 2, Khilkhet, Dhaka.

Apply Procedures:
Send your CV to career@digicontechnologies.co 

Experience

Any experience .

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