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Front Desk Officer Yume International Limited Flat A2, House 15, Road 124, Gulshan-1, Dhaka, Bangladesh
 

Job category

:

Others

Salary

:

BDT 12000 - 15000

Job Type :

:

Full-time

 

 

Apply before :

:

Fri Oct 23, 2020
Posted Date

:

Sat Oct 03, 2020

Job Summary

We are looking for Front Desk Officer in our team.

Job Description

Job Context:
Selected Applicant should be sound in English Communication, Have to have good knowledge in Administration, should be Smart and Elegant in communication.
Job Responsibilities
1. Ensure Hygiene, safety, security and compliance of the office premises.
2. Will be responsible to act as a supervisor and monitor the admin support staffs.
3. Maintain and monitor the administrative matters of office.
4. To provide administrative and logistics support in organizing meetings, training and interviews as necessary.
5. Maintain proper communication with every department.
6. Draft different types of letter and documentation as instructed by office.
7. Ensure the Front Office area is properly maintained, organized and prepared in perfect manner.
8. Welcome all clients, visitors, and guests into the front office in a professional manner and maintain records related to Front Desk Operation.
9. To be responsible for receiving letters, messages, documents, and dispatch them to concerned authority by keeping records.
10. Keeping update contact list.
11. Ensure all other systems are in place and well- functioning, e.g., Management of Intercom, PABX, Internet, etc.
12. Establish material delivery planning/procedures to ensure availability of required materials in time.
13. Maintain office security by following safety procedures and controlling access via the reception desk (monitor log book, issue visitor badges etc.)
14. Handle all incoming and outgoing calls with greetings in a professional way and transfer the calls to the right places.
15. Circulate information/instruction correctly and properly as and when required.
16. Maintain receive record and other documentation.
17. Ability to interpret a variety of instructions furnished in written, oral or electronic form.
18. Answer questions and address complaints.
19. Any other responsibilities assigned by the management.

Experience Requirement
1. The applicants should have experience in the following area(s):
Appointment Setting, Call Center, Call Centre Supervision/ Management, Client Support, Compliance Management, Customer Relationship Management (CRM), Customer Support through Phone, Front Desk Management, Good communication skills, Receptionist/ Front Desk
2. The applicants should have experience in the following business area(s):
Embassies/Foreign Consulate, Manpower Recruitment, Training Institutes, Travel Agent
3. Freshers are also encouraged to apply.


Additional Requirements:
1. Age 23 to 28 years
2. Only females are allowed to apply
3. Good telephonic manner and excellent interpersonal skill.
4. Experience in PABX operation and front desk management.
5. Must be prepared to work under pressure & a good tolerance limit is necessary.
6. Have to be well groomed, pro-active and self motivated, Diligent and good common sense
7. Must possess good manner and patience to handle people.
8. Candidate must be well versed in corporate attire, etiquette and culture.
9. Well understanding capacity and have knowledge of customer service management system.
10. Must have excellent speed in English typing, emailing, internet browsing, making good use of social media.
11. Cooperate with Education Counselors and ensure fast support to customers.
12. Maintain good relationship with valuable students, teachers, business associates.


Compensation & Other Benefits:
1. Mobile bill
2. Lunch Facilities: Partially Subsidize
3. Salary Review: Yearly
4. Festival Bonus: 2

Read Before Apply
*Photograph must be enclosed with the resume


If you are interested for the post, please send your CV at yume.com.bd@gmail.com

Experience

1 year - 3 years  In relevant field