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Customer Support Executive TUHIN ENTERPRISE A-57, Ali Member Market(1st Floor) Khilkhet Bazar,Khilkhet, Dhaka, Bangladesh
 

Job category

:

Engineering/Manufacturing

Salary

:

BDT Negotiable

Job Type :

:

Full-time

 

 

Apply before :

:

Wed Oct 28, 2020
Posted Date

:

Tue Sep 29, 2020

Job Summary

Bangladesh`s one of the largest conglomerates is looking for a dynamic person for its ISP (Internet Service Provider) company to fill the position Customer Support Executive.

Job Description

Job Responsibilities:
1. Over phone support about LAN, WAN, Internet and Data systems in the Help desk.
2. Building and maintaining relationships with clients and key personnel within customer companies.
3. Conducting business reviews to ensure clients are satisfied with our services.
4. Letting customers know about other tariff the company offers.
5. Carrying out client satisfaction surveys and reviews.
6. Answer all incoming calls and redirect them or keep messages.
7. Call forward to any department as per requirements of caller.
8. Take up other duties as assigned by Management.


Requirements:
1. Bachelor in Engineering (BEngg) in CSE,Telecommunication, Diploma in Engineering in CSE,Telecommunication
2. Skills Required: Computer skill, Customer Relationship Management (CRM), Good communication skills.
3. The applicants should have experience in the following area(s):
 * Cisco Switch and Router, Mikrotik, OLT and ONU
4. The applicants should have experience in the following business area(s): ISP


Additional Requirements: 
1. Age 20 to 28 years
2. Both males and females are allowed to apply
3. Self-motivated, hardworking, energetic and result oriented. 


Compensation & Other Benefits:
1. Mobile bill, Medical allowance, Provident fund
2. Salary Review: Yearly
3. Festival Bonus: 2


Read Before Apply
*Photograph must be enclosed with the resume. 

If you are interested for the post, please send your CV at tuhinbdnoc@gmail.com  

Experience

< 1 year  ISP