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Reservation & Ticketing Executive Trip Beyond Mirpur Road, Dhaka, Bangladesh, Dhaka, Bangladesh



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Tue Nov 26, 2019
Posted Date


Thu Oct 31, 2019

Job Summary

Industry: Airlines , Hotels, Transportation, Tour plan, VISA
Role Category: Ticketing/Travel/Documentation

Job Description

Job Responsibilities :
● Airline Ticketing & reservation, Creating PNR, Issuing and Reissuing Tickets
● Hotels & Transportation booking
● Dealing with Customer queries and complaints about Tickets/Visa.
● Quick respond to Clients via phone, email, social media.
● Cancellations and modifications of reservations.
● Design & Develop Tour Packages(No mandatory).
● Arrange and Follow-up on VISA Processing.
● Counseling with clients to choose the better destination and make sure flights were sold.

Required Skills & Experience:
● At least 1-year experience in the travel industry like Ticketing and other Reservation
● Knowledge of airline reservation systems END TO END flows
● Experience in MS Office (MS Word, Excel & PowerPoint), Internet Browsing and Typing
● Experience in Creating and maintaining customer details.

● Self-starter, motivated, results-oriented, and disciplined
● Positive attitude and strong interpersonal skills
● Ability to work independently, think outside the box, and demonstrate strategic problem-
solving skills
● Ability to work in a team environment
● Ability to work under tight deadlines and handle multiple/detail-oriented tasks.
● Negotiating skills – be able to influence and convince
● Attention to detail, accuracy, and a high degree of organization
● Able to work in a fast-paced, creative and collaborative environment
● Basic math skills
● Decision making – knows what it takes to achieve goals and acts on it